Service Office: Help and support for substance and alcohol misuse.

Criteria: Must be for those going through the criminal just system.
Must download the linked forms as part of the referral process. Please attach them to any referrals made.

SERVICE OFFER: Norfolk Libraries work with the Royal Voluntary Service delivering books on wheels to people who would like to use the library service but are unable to get to a branch or mobile library due to disability, mobility, or caring commitments.

CRITERIA: This service is open to all Norfolk residents who are housebound, have mobility issues or caring commitments that would prevent them from visiting a library

Service Offer:
Give clients the skills and confidence to be safe online and use their tablet, laptop, or smartphone however they want
Help clients find out how to borrow a smartphone, tablet or laptop or even get one to keep forever (for free!) if they need one
Help clients get internet services like free mobile data, cheap broadband tariffs, and much more
Suggest other things, like social groups or learning, to help clients along the way

Criteria:
Currently for clients in West Norfolk
NHS, volunteer groups and local community organisations in West Norflk

Suicide Bereavement 1:1 Support:
We offer emotional support and a listening ear to allow clients to talk about the complex emotions and grief that occurs when someone suffers a loss of this nature. We also offer practical help, liaising with doctors, funeral directors and most frequently the coroner’s officer handling the case and are able to attend inquest alongside clients to offer support and understanding. Support is not weekly but spread to navigate the key milestones that occur and is person centred, tailoring support to the individual.

CRITERIA:
Must be within 3 months of loss or before inquest has been held. This service is open to anyone that has experienced the adverse effects of suicide bereavement in the immediacy of loss.

Suicide Bereavement Group Support:
The group support is a structured group running for 8 sessions over 9 weeks. By bringing those together that have been bereaved to suicide we allow participants to share in the commonalities of their loss and grief despite the individual nature of grief. We have seen great results with participants feeling less alone and able to share the “messy stuff” left after loss. The groups run out of our Norfolk and Waveney Mind REST hubs and create a safe, non-judgemental, confidential space.

CRITERIA:
Participants must be over 18, be bereaved to suicide (no time frame) and live within Norfolk or Waveney.

Suicide Bereavement Cafe:
These run periodically out of the REST hub facilities and create an informal drop-in space to share update, meet others and seek further support. There is no referral process for this. On the last Thursday of each month we are at REST Aylsham from 11.30-12.30 and REST Norwich from 14.30-15.30. We are at REST Thetford (Breckland House) on the second to last Thursday from 13:00-14:00

Suicide Bereavement Youth Support Group:
A drop-in space for 18-25 group affected by suicide. These currently run out of Taverham Library on the last Tuesday of every month from 16:00-18:00. We are looking to expand this offering with further support groups to be announced.

CRITERIA:
Must be 18-25 and be affected by suicide

Service Offer:
For Orbit residents, we can offer support with wellbeing, budgeting and money advice, education and employment support & digital inclusion.

Criteria:
Clients referred to our service must already be an Orbit customer

SERVICE OFFER:
If you are experiencing low mood, high worry, loss, loneliness, or just not feeling yourself, we can help. Our wellbeing team are here to listen and offer support over the phone and online through a range of signposting, wellbeing calls and/or counselling. This service meets the needs of people experience mild to moderate mental ill-health. We can accept a small number of referrals from non-orbit residents, but our priority are those living within Orbit housing.

CRITERIA:
People living in Norwich (and surrounding areas), Broadland, Waveney, Great Yarmouth.

Service offer: We provide a safe space for women to come together and support each other at their own pace. We aim to help women build confidence, resilience and develop friendships in ways that work for them. Our collaborative, co-produced services include social groups, specialist support, peer mentoring, signposting and courses.

Criteria: Women living within the borough of Great Yarmouth

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Service Offer:
We provide early intervention and prevention support services and information to all age groups so we can help empower individuals to improve their mental and emotional wellbeing and to reduce social isolation of LGBT+ individuals living in Norfolk and Waveney.

Criteria:
We accept referrals from individuals who identify as lesbian, gay, bisexual and transgender+ as well as those questioning their sexuality or gender identity. We also accept referrals from parents/carers of LGBT+ individuals who are seeking advice and support.

Service Offer:
Within the Gorleston PCN our social prescribers are here to listen, talk things through, support and encourage your readiness for change and put you in touch with or whatever you need to do to support that change.

Criteria:
Our service is open to any age group, for people who are registered at either The Millwood partnership GP Practice or the Beaches Medical Centre which covers the Gorleston PCN. Please note we do not cover Great Yarmouth. To find out more please email gywccg.sp.hwbc@nhs.net.