Do you need advice?

A specially recruited team of staff will answer your calls and emails. The helpline number is 0333 996 8333 and the email is Our opening hours are 10am-4pm Mon-Fri.

If nobody is available to answer your call, or you phone outside these hours, you can leave a voicemail and someone will get back to you.

If you are worried about money this winter, take a look at our Winter 2023 Advice Hub.

Welcome to NCAN, the Norfolk-wide partnership of advice and community experts that can help you with free, impartial and quality assured advice and assistance.

We provide a referral system that connects many advice and community support providers county-wide, to facilitate access to better support for professionals and their service users.

By helping to connect your clients to appropriate advice and support services NCAN’s aim is to ensure that Norfolk residents can access good quality social welfare information, advice, assistance and representation when and where they need them most.

To discover our member organisations and find out how they can help, visit our Directory.

Join Us Now!

Watch this video to find out how NCAN helps professionals in Norfolk.
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