Any organisation can be a member of Norfolk Community Advice Network (NCAN). It is free for the Voluntary Community Social Enterprise (VCSE) sector.

By joining NCAN you get to use the NCAN referral system which is a fast, secure and seamless way to refer your clients to the appropriate advice and support service across Norfolk.

As a member you also get to diversify your referral routes and expand your customer base via the referral system.

Members also benefit from Partnership best practices and support to develop quality marks and improve their service offer.

Membership is divided into two groups:

Accredited Members:

To become an Accredited Member of NCAN your organisation must hold a recognised accreditation for the area(s) of advice you provide.

Recognised accreditations are:

  • Registration with the Financial Conduct Authority
  • Office of the Immigration Services Commission (OISC)
  • Advice Quality Standard (AQS)
  • Specialist Quality Mark (SQM)
  • Legal Practice Quality Mark (Lexcel)

Affiliate Members:

Organisations that are not accredited as described above are Affiliate Members.

NCAN encourage organisations who deliver advice to become accredited. Please contact NCAN if you would like advice about this.

For more information about quality see the Quality page.

Partnership Working:

In order to discuss the provision of advice in Norfolk, NCAN hold Strategic Partnership meetings every two months at various locations across the County.

These meetings bring together strategic leads from accredited and affiliate NCAN member organisations, which includes the advice and VCSE sector, Public Sector, Norfolk County Council, District Councils, Health and commissioners.

These meetings are by invite only. If you would like your organisation to be represented or you would like to attend, please contact us to make an enquiry.

Click here to download our Membership Policy.

To see our full list of members click here.

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