Your Norfolk Advice Network Helpline is the new NCAN telephone triage service. Its purpose is to refer professionals and members of the public quickly and accurately to the right NCAN members, for free and quality assured advice, information and support. The FREE helpline is 0333 996 8333 and is run by a team of 4
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Who is the NCAN referral system for?
Has your organisation often struggled to connect service users to appropriate support services? Or found service users struggle to follow up with signposting recommendations? The NCAN referral system facilitates professional, accurate and timely referrals between agencies across Norfolk to ensure your clients get the support they need where and when they need it. The system
Continue reading Who is the NCAN referral system for?
How to access the NCAN referral system
To check if your team or organisation is already registered on the NCAN referral system please view our members list. => Your organisation (or team) is not yet on NCAN: Please ask your manager to fill in the the organisational agreement form and return it to info@ncan.co.uk so that we can create your organisation or
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Take Our Hand
SERVICE OFFER:
We offer family, befriending and mental health support to bereaved young people.
CRITERIA:
We support young people aged 16-24 and their family and friends through bereavement.
ArtatWork
SERVICE OFFER: We offer regular sessions and projects using the visual arts to develop wellbeing.
CRITERIA: Our sessions are for women with mental health issues, young people, people with dementia and people with learning difficulties.
Next Steps
SERVICE OFFER:
We offer healthcare and mental health advice, supporting issues relating to drug/ alcohol misuse and mental wellbeing through our six week Recovery Support Programme.
CRITERIA:
We support young people, veterans, professionals, people in recovery, and the family and carers affected by substance misuse in Norfolk.
Wonder+
SERVICE OFFER:
Wonder+ offers advocacy, advice and guidance to women offenders, or at risk of offending, as well as helping them access services that may be of help to them.
CRITERIA:
Our service is available to women living in Norfolk, or intending to live in Norfolk, aged over 18 years of age, involved in the Criminal Justice System or at risk of becoming involved.
Money Advice Hub
SERVICE OFFER:
We provide advice on debt, housing, welfare benefits, money advice, digital inclusion and wellbeing.
CRITERIA:
We are based in Kings Lynn, West Norfolk but we provide services across the East of England and wider (subject to funding arrangements and contracts).
Norwich Samaritans (referrals paused)
Here to listen to anyone who is going through a difficult time, face-to-face or on the phone.
Norfolk and Suffolk Victim Care
SERVICE OFFER:
We offer free, confidential support to any victim or witness of a crime. We also co-ordinate the Scams Prevention Service in partnership with the Norfolk Police, Trading Standards and the Police and Crime Commissioner.
CRITERIA:
We cover adults and children (over 4yo) over the whole of Norfolk and Suffolk.