Welcome to NCAN, the Norfolk-wide partnership of advice and community experts that can help your clients with free, impartial and quality assured advice and assistance. NCAN stands for Norfolk Community Advice Network. We provide a referral system that connects many advice and community support providers county-wide, to facilitate access to better support for professionals and their
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Outcomes
The NCAN Steering Group have measured health and wellbeing outcomes to demonstrate the impact of advice for clients for a number of years. See below for the latest reports as well as further information about outcomes measurement. LATEST REPORTS Norfolk Community Law Service Outcomes report for 2018/19 financial year here PREVIOUS REPORTS Age UK, Equal
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What We Do
NCAN’s Steering Group – an alliance of advice providers – support clients with one or more of the following types of advice, as set out in the NCAN Four Tier Model of Advice: Other support Issue based Advocacy Supporting and enabling a client to secure and exercise their legal rights. This can include accompanying a
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Who We Are
The Steering Group NCAN is led by a Steering Group, made up of senior leaders from the following charities. We meet regularly to discuss advice provision, strategy and ensure the advice sector in Norfolk is working in collaboration, not competition: You can follow NCAN on Twitter @norfolk_advice A Day in the Life Jo Willingham, Age
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NCAN Purpose
Our Story: NCAN was formed in January 2005 following a meeting of all the former members of all seven of the Norfolk Community Legal Advice Partnerships which had been set up by the Government to bring together private, voluntary and public sector stakeholders together to try to improve the provision of legal advice. The LAPs
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Our Quality Assurance
Clients deserve the best quality advice we can provide. To ensure this, a focus on quality needs to be embedded at all organisational and operational levels and be reflected in a culture of continuous improvement. We believe that the best way to achieve this is to have is an externally awarded quality mark. Organisations that
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Membership
Any organisation can be a member of Norfolk Community Advice Network (NCAN). It is free for the Voluntary Community Social Enterprise (VCSE) sector. By joining NCAN you get to use the NCAN referral system which is a fast, secure and seamless way to refer your clients to the appropriate advice and support service across Norfolk.
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NCAN Success Stories
NCAN is here to improve lives. Below are examples showing how our member agencies achieve this. Mrs B, via Carers Matter & Age UK Norwich Age UK Norwich received a request to help a client apply to Friends of the Elderly for a grant to buy a tablet. The client wasn’t a carer and so
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Wellbeing Service Norfolk and Waveney (IAPT)
SERVICE OFFER:
NHS service offering talking therapies including Cognitive Behavioural Therapy; Counselling; EMDR as well as a range of online workshops ideal for everyone to access. We also offer social recovery interventions including peer support, employment advice and social events.
CRITERIA:
Age 16+ presenting with stress, anxiety or depression and not requiring specialist mental health services.
Please note: once a referral is accepted our admin team will make contact with the client via text, email or phone within a week to offer them an appointment for an initial assessment. Our usual waiting times for initial assessment are 2-3 weeks. If your client has not heard from us, please do not hesitate to get in touch. You or the client can contact us directly on admin@wellbeingnandw.co.uk or 0300 123 1503.
The Feed
SERVICE OFFER:
We provide supported work experience within our social café and catering enterprise, we deliver a 12 week well-being women’s only course and provide a Community Fridge.
CRITERIA:
We work in Norwich with people who have been at risk of homelessness, had mental health problems, addiction issues, an offence history, or other major barriers.