Benefits for your Client Receiving organisation contacts the client They are referred to the most appropriate agency securely and quickly Avoid the need for the client to repeat their story Benefits for your Agency Access multiple organisations from across Norfolk Send client documents, contact details and confidential information securely Track progress of outgoing referrals Promote
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Purpose
Our Agenda NCAN was organically borne out of local charities being able to make in-person referrals between agencies if a client needed further support from a different service. They were able to do this because they were in the same building or close-by. In 2008, NCAN received funding from the Big Lottery Fund Advice Plus
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CAN CONNECT
SERVICE OFFER:
CAN Connect offers support to those feeling lonely and isolated, we can help to connect you with people and activities in your community as well as provide a range of support to help you achieve your goals. We are currently able to offer some face-to-face appointments again.
CRITERIA:
We support anyone over the age of 18 who is lonely or isolated in Breckland and the North Norfolk area.
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The charities listed here provide free, quality impartial advice in the following areas: welfare benefits, housing, debt, immigration, family law, employment law, general (non-criminal) law, discrimination, consumer rights and domestic abuse. We work in partnership together to make sure that people can access advice as soon as they need it. Charity Remit Criteria Face to
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The Crossing – Thetford
SERVICE OFFER:
We offer advice and guidance on issues ranging from Housing, General advice, Benefits support, Blue light services support, Veteran & families support, Digital Inclusion, Support with looking for/ returning to work, Support to access training/education, General Mental Health and Wellbeing guidance, Signpost and supported access to specialised services including: Domestic Abuse Debt Management
CRITERIA:
We’re open to all in the Thetford and Breckland area. Beyond this locality, we may be able to refer or signpost to other Access Community Trust support teams across Norfolk.
MensCraft
SERVICE OFFER:
We offer advice to men on subjects such as mental health, loneliness and social isolation and domestic abuse.
CRITERIA:
We offer our support to men and boys within Norfolk and surrounding areas.
Accredited Charities
The Advice Quality Standard (AQS) is the quality mark for organisations that provide advice to the public on social welfare issues. Organisations that hold the standard have demonstrated that they are easily accessible, effectively managed, and employ staff with the skills and knowledge to meet the needs of their clients. For more information about what
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Better Together Norfolk (Norwich, Great Yarmouth, South Norfolk and Broadland)
SERVICE OFFER: Our services offer support against the physical and mental health impacts of loneliness and isolation.
CRITERIA: We can support people in Great Yarmouth, Norwich, South Norfolk and Broadland.
Breakeven
SERVICE OFFER: We offer debt and mental health advice from experienced counsellors to help overcome gambling problems.
CRITERIA: Our service is for people who gamble and for those who are affected by the gambling of someone they know.