The Crossing - Information Advice and Guidance Service.
We believe in making a difference
The Crossing offers both 1:1 drop in sessions and appointments in a variety of community settings in Thetford. Whether an individual is in a crisis situation or has a longer term issue our team are experienced working with vulnerable people and have a breadth of knowledge in areas including housing; benefits. employment and debts.
We are also an important part of local networks working with the local authority, statutory and voluntary partners allowing us to facilitate and support individuals to access more specialist support should the need arise.
Our belief is that by offering a bespoke person-centred approach to meet needs, an individual will feel supported to address their current situation and grow in skills, enabling them to manage future issues independently, building resilience and avoiding potential crisis.
Our Free Services Include:
⁕ Housing guidance
⁕ General advice
⁕ Benefits support
⁕ Blue light services support
⁕ Veteran & families support
⁕ Digital Inclusion
⁕ Support with looking for/ returning to work.
⁕ Support to access training/education.
⁕ General Mental Health and Wellbeing guidance
⁕ Signpost and supported access to specialised services including: Domestic Abuse Debt Management
