SERVICE OFFER: We offer a warm welcome in libraries around the county for residents to enjoy our library spaces with no obligation. Free social events and activities are available including Just A Cuppa sessions, both in person and online. Family history research resources are also available along with Norfolk Heritage collections and of course free access to books and computers.

CRITERIA: All individuals and families across Norfolk

SERVICE OFFER: We offer literacy support through a free dyslexia-friendly programme, to any adult who would like to become a more confident reader.

CRITERIA: Our service is available to adults, via all Norfolk Libraries.

To register your organisation, please contact NCAN to discuss next steps. If you are a member of an organisation already on the NCAN Referral System, you can download the sign-up form here and return them to ncan@ncls.co.uk to get a user account. Please also click here to download our Policy and Procedures for Use Document Once you’ve
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Welcome to NCAN, the Norfolk-wide partnership of advice and community experts that can help your clients with free, impartial and quality assured advice and assistance. NCAN stands for Norfolk Community Advice Network. We provide a referral system that connects many advice and community support providers county-wide, to facilitate access to better support for professionals and their
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The NCAN Steering Group have measured health and wellbeing outcomes to demonstrate the impact of advice for clients for a number of years. See below for the latest reports as well as further information about outcomes measurement. LATEST REPORTS Norfolk Community Law Service Outcomes report for 2018/19 financial year here PREVIOUS REPORTS Age UK, Equal
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NCAN’s Steering Group – an alliance of advice providers – support clients with one or more of the following types of advice, as set out in the NCAN Four Tier Model of Advice: Other support Issue based Advocacy Supporting and enabling a client to secure and exercise their legal rights. This can include accompanying a
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The Steering Group NCAN is led by a Steering Group, made up of senior leaders from the following charities. We meet regularly to discuss advice provision, strategy and ensure the advice sector in Norfolk is working in collaboration, not competition: You can follow NCAN on Twitter @norfolk_advice A Day in the Life Jo Willingham, Age
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Our Story: NCAN was formed in January 2005 following a meeting of all the former members of all seven of the Norfolk Community Legal Advice Partnerships which had been set up by the Government to bring together private, voluntary and public sector stakeholders together to try to improve the provision of legal advice. The LAPs
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Clients deserve the best quality advice we can provide. To ensure this, a focus on quality needs to be embedded at all organisational and operational levels and be reflected in a culture of continuous improvement. We believe that the best way to achieve this is to have is an externally awarded quality mark. Organisations that
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