Access Migrant Support

http://www.accessmigrantsupport.org.uk/

SERVICE OFFER: We offer multi-lingual advice covering debt, discrimination, domestic abuse, employment, family, healthcare, housing, immigration, welfare benefits.

CRITERIA: Our services are offered to migrant communities in East Anglia. Unfortunately we cannot support with asylum seekers cases at the moment.

  • 01553 773905
  • 41 Old Hospital Mews, Hospital Walk, King's Lynn, PE30 5RU, United Kingdom

Age UK Norfolk

https://www.ageuk.org.uk/norfolk/

SERVICE OFFER: We offer help and advice about benefits, housing, debt, money, lasting power of attorney, social care and support, telephone befriending and activities.

CRITERIA: We support people aged 50 and over, including carers and families (excludes Norwich).

  • 0300 500 1217
  • 300 St Faith's Road, Norwich, NR6 7BJ

Age UK Norwich

https://www.ageuk.org.uk/norwich/

SERVICE OFFER: We offer help and advice about benefits, housing, debt, money, lasting power of attorney, social care and support, telephone befriending and activities.

CRITERIA: Our services are for people aged 50 and over, including carers and families, in the Norwich area only.

  • 01603 496333
  • Information and Advice Centre, 60 London Street, Norwich, NR2 1JX

Careline Community Service

http://careline-cs.org.uk

SERVICE OFFER:
We provide and install equipment within the home to support people to live independently.

CRITERIA:
We offer our services to older people, people with disabilities and people with dementia across Norfolk (except Great Yarmouth).

  • 01553 616200 (Option 6)
  • King’s Court, Chapel Street, King's Lynn, PE30 1EX

Deaf Connexions

http://deafconnexions.org.uk/

SERVICE OFFER:
We offer advice on discrimination, education, healthcare and welfare benefits.

CRITERIA:
Our advocacy service is for people in Norwich and East Norfolk.

  • 01603 660889
  • deaf.connexions
  • Rotary House, King Street, Norwich, NR1 2BL, England

Diss, Thetford & District Citizens Advice

http://www.cadat.org.uk/

SERVICE OFFER: We offer a broad range of advice including debt, welfare benefits, housing, employment, immigration, health, consumer and family.

CRITERIA: This service is for the Diss and Thetford area only.

  • 03444 111 444
  • Shelfanger Road, Diss, IP22 4EH, United Kingdom

Mancroft Advice Project (MAP)

http://www.map.uk.net

SERVICE OFFER:
We offer advice in the following areas: housing; money and benefits; employment, education and training; being a young parent; relationships, sex and sexual health; gender identity; mental health; drugs and alcohol.

CRITERIA:
We offer this service to 11–25-year-olds.

  • 01603 766994
  • The Risebrow Centre, Chantry Road, Norwich, NR2 1RF

NEW! Digital Health Hub – Norfolk Libraries

SERVICE OFFER: We offer 1:1 support to access the online services offered by the NHS or GP surgeries, such as how to make online appointments or order repeat prescriptions. The 1 to 1 sessions are currently delivered online over Zoom, or in person in Norfolk Libraries. We can even help you get started with Zoom

CRITERIA: This service is open to all Norfolk residents.

  • 01603 774777
  • libraries.iconnect@norfolk.gov.uk

Next Steps

https://www.matthewproject.org/nextsteps

SERVICE OFFER:
We offer healthcare and mental health advice, supporting issues relating to drug/ alcohol misuse and mental wellbeing through our six week Recovery Support Programme.

CRITERIA:
We support young people, veterans, professionals, people in recovery, and the family and carers affected by substance misuse in Norfolk.

  • Marie Clements
  • 01603 981686
  • The Matthew Project, 70-80 Oak Street, Norwich, NR3 3AQ

Norfolk Citizens Advice

https://www.ncab.org.uk/

SERVICE OFFER:
We offer a broad range of advice including debt, welfare benefits, housing, employment, immigration, health, family and consumer.

CRITERIA:
Our service excludes Diss and Thetford areas.

  • 0800 144 8848
  • The Forum, Millennium Plain, Norwich, Norfolk, NR2 1TF

Social Prescribing

SERVICE OFFER:
We offer support in befriending, debt, employment, domestic abuse, equality issues, family, healthcare, housing, consumer rights, immigration, loneliness and social isolation, mental health, welfare benefits and more.

CRITERIA:
Our service is available to any adult over 18, with no upper age limit, in Norfolk. Those who could benefit from social prescribing include people with mild or long-term mental health problems, people with complex needs, people who are socially isolated and those with multiple long-term conditions who frequently attend either primary or secondary health care.

Sprowston Day Centre

http://www.sprowstondaycentre.co.uk/

SERVICE OFFER:
We offer older people good company in a warm and friendly atmosphere, interesting activities, home cooked meals and a varied programme of entertainment.

CRITERIA:
We welcome elderly people in Sprowston.

  • Harriet Money
  • 01603 419682
  • St. Cuthberts Church, Wroxham Road, Norwich, NR7 8TZ

Voluntary Norfolk Health and Wellbeing Volunteers (North and South CCG areas)

https://www.voluntarynorfolk.org.uk/services/volunteer-services/health-volunteers/

SERVICE OFFER:
We provide advice and support around healthcare, loneliness and isolation.

CRITERIA:
We offer our service to people with long term health conditions who are aged 18 or over and are a registered patient of a North of South Norfolk CCG GP practice.

  • Health and Wellbeing Team
  • 07423714300
  • St Clements House, 2-15 Colegate, Norwich, Norfolk, NR3 1BQ

Wellbeing Service Norfolk and Waveney (IAPT)

http://www.wellbeingnands.co.uk

SERVICE OFFER:

NHS service offering talking therapies including Cognitive Behavioural Therapy; Counselling; EMDR as well as a range of online workshops ideal for everyone to access. We also offer social recovery interventions including peer support, employment advice and social events.

CRITERIA:

Age 16+ presenting with stress, anxiety or depression and not requiring specialist mental health services.

  • Wellbeing Service
  • 0300 123 1503
  • The Conifers, Hellesdon Hospital, Drayton High Road, Norwich, Norfolk, NR6 5BE, United Kingdom

West Norfolk Care and Repair

http://careandrepair-wn.org

SERVICE OFFER:
We offer an adaptation and handy person service throughout West Norfolk to ensure people’s homes continue to meet their needs.

CRITERIA:
We provide our service to anyone with disabilities or eligible health conditions, older people and people on low incomes in King’s Lynn, West Norfolk and Fenland.

  • 01553 616200 (Option 6)