Access Migrant Support

http://www.accessmigrantsupport.org.uk/

SERVICE OFFER: We offer multi-lingual advice covering debt, discrimination, domestic abuse, employment, family, healthcare, housing, immigration, welfare benefits.

CRITERIA: Our services are offered to migrant communities in East Anglia. Unfortunately we cannot support with asylum seekers cases at the moment.

  • 01553 773905
  • info@accessmigrantsupport.org.uk
  • 41 Old Hospital Mews, Hospital Walk, King's Lynn, PE30 5RU, United Kingdom

Age UK Norfolk

https://www.ageuk.org.uk/norfolk/

SERVICE OFFER: We offer help and advice about benefits, housing, debt, money, lasting power of attorney, social care and support, telephone befriending and activities.

CRITERIA: We support people aged 50 and over, including carers and families (excludes Norwich).

  • 0300 500 1217
  • advice@ageuknorfolk.org.uk
  • 300 St Faith's Road, Norwich, NR6 7BJ

Age UK Norwich

https://www.ageuk.org.uk/norwich/

SERVICE OFFER: We offer help and advice about benefits, housing, debt, money, lasting power of attorney, social care and support, telephone befriending and activities.

CRITERIA: Our services are for people aged 50 and over, including carers and families, in the Norwich area only.

  • 01603 496333
  • enquiries@ageuknorwich.org.uk
  • Information and Advice Centre, 60 London Street, Norwich, NR2 1JX

Breakeven

http://www.breakeven.org.uk/

SERVICE OFFER: We offer debt and mental health advice from experienced counsellors to help overcome gambling problems.

CRITERIA: Our service is for people who gamble and for those who are affected by the gambling of someone they know.

  • 01273 833722
  • referrals@breakeven.org.uk

Budgeting and Money Advice Service – Norwich City Council

SERVICE OFFER:
We offer free, confidential, non-judgemental advice about financial matters and debts to Norwich City Council tenants. We give advice on entitlement to benefits & income maximisation. We also help clients design a sustainable, manageable budget.

CRITERIA:
1) We can only accept referrals for Norwich City Council tenants.
2) Clients must consent to our support towards budgeting and debts.

  • 0344 980 3333
  • budgetingandmoneyadvice@norwich.gov.uk

Debt Team at Norfolk Citizens Advice

SERVICE OFFER:
We offer free, confidential, impartial, accredited debt advice.

CRITERIA:
We can help all adults and families in Norfolk

  • 01493 738335
  • debt.admin@ncab.org.uk

DIAL-Great Yarmouth

http://www.dial-greatyarmouth.org.uk

SERVICE OFFER:
We offer free confidential information and advice to disabled and vulnerable people across the Borough.
We can offer support on: Benefits & entitlement; Money, Debt and finances; Help to find employment; Non-Medical Health support e.g registering at a GP, getting Covid vaccine; Digital Inclusion; Budgeting and Financial Awareness.

CRITERIA:
We offer services to: Parents/carers; Carers; People with learning disabilities; People with physical disabilities; People in social isolation; Other vulnerable people in Great Yarmouth Borough Council.

  • Jo Howes, Administration Manager
  • 07864095468
  • johowes@dial-greatyarmouth.org.uk
  • KINGSIDE 26/27 King Street, Great Yarmouth, NR30 2NZ

Diss, Thetford & District Citizens Advice

http://www.cadat.org.uk/

SERVICE OFFER: We offer a broad range of advice including debt, welfare benefits, housing, employment, immigration, health, consumer and family.

CRITERIA: This service is for the Diss and Thetford area only.

  • 03444 111 444
  • advice@disscab.cabnet.org.uk
  • Shelfanger Road, Diss, IP22 4EH, United Kingdom

Money Advice Hub

https://www.moneyadvicehub.org.uk/

SERVICE OFFER:
We provide advice on debt, housing, welfare benefits, money advice, digital inclusion and wellbeing.

CRITERIA:
We are based in Kings Lynn, West Norfolk but we provide services across the East of England and wider (subject to funding arrangements and contracts).

  • Money Advice Hub Team
  • 0333 305 7648
  • help@moneyadvicehub.org.uk
  • King's Lynn Innovation Centre, Innovation Way, King's Lynn, PE30 5BY, Norfolk

Norfolk Citizens Advice

https://www.ncab.org.uk/

SERVICE OFFER:
We offer a broad range of advice including debt, welfare benefits, housing, employment, immigration, health, family and consumer.

CRITERIA:
Our service excludes Diss and Thetford areas.

  • 0800 144 8848
  • public@ncab.org.uk
  • The Forum, Millennium Plain, Norwich, Norfolk, NR2 1TF

Norfolk Community Law Service

http://www.ncls.co.uk/

SERVICE OFFER:
We offer free, confidential, and independent legal advice in the following areas: employment law, family law, general law, discrimination, domestic abuse, debt, immigration and welfare benefits (appeals and tribunals only).

CRITERIA:
Our services are open to anyone who lives in Norfolk, in particular to those who may not otherwise be able to access legal assistance or debt advice. We do not advise on criminal law (unless relating to Domestic Abuse).

  • 01603 496623
  • info@ncls.co.uk
  • 14 Prince of Wales Road, 2-16 Colegate, Norwich, Norfolk, NR1 1LB, United Kingdom

Norfolk Warm and Wise (Citizens Advice) – paused temporarily

SERVICE OFFER: We help with a wide range of energy related consumer advice including switching, reviewing tariffs, dealing with fuel debts, benefit entitlements, grants and energy efficiency improvements

CRITERIA: Open to all Norfolk residents

  • Caroline Mackinson
  • 01379 658200
  • project.coordinator@cadat.org.uk

Shelter

https://england.shelter.org.uk/get_help/local_services/norwich

SERVICE OFFER:
We offer specialist housing advice including evictions, contracts and homelessness. We also offer accredited debt advice. Advocacy and representation available. PLEASE READ OUR CRITERIA BELOW AND ON OUR DETAILED LISTING BEFORE REFERRING.

CURRENT CRITERIA:

For residents of Kings Lynn and West Norfolk council area: we are open for all type of housing advice referrals.

For residents of North Norfolk, Breckland, Broadland, Norwich, Great Yarmouth, South Norfolk :
– Legal Aid* cases for Possession and Eviction, and Homelessness S202 review cases
– Housing Advice cases for written Housing Allocation Banding or Qualification Decisions, depending on the merits of the case.
– Social Prescribing cases (referred to the Living Well teams via the client’s GP and ICC’s only)

  • 03301 755 121
  • Whitefriars House, 50 Fishergate, Norwich, NR3 1SE, United Kingdom

Wonder+

SERVICE OFFER:
Wonder+ offers advocacy, advice and guidance to women offenders, or at risk of offending, as well as helping them access services that may be of help to them.

CRITERIA:
Our service is available to women living in Norfolk, or intending to live in Norfolk, aged over 18 years of age, involved in the Criminal Justice System or at risk of becoming involved.

  • Wonder+ Coordinator
  • 01603327881
  • wonderplus@stgilestrust.org.uk