Access Migrant Support

SERVICE OFFER: We offer multi-lingual advice covering debt, discrimination, domestic abuse, employment, family, healthcare, housing, immigration, welfare benefits.

CRITERIA: Our services are offered to migrant communities in East Anglia. Unfortunately we cannot support with asylum seekers cases at the moment.

  • 01553 773905
  • 41 Old Hospital Mews, Hospital Walk, King's Lynn, PE30 5RU, United Kingdom

Age UK Norfolk

SERVICE OFFER: We offer help and advice about benefits, housing, debt, money, lasting power of attorney, social care and support, telephone befriending and activities.

CRITERIA: We support people aged 50 and over, including carers and families (excludes Norwich).

  • 0300 500 1217
  • 300 St Faith's Road, Norwich, NR6 7BJ


SERVICE OFFER: We offer debt and mental health advice from experienced counsellors to help overcome gambling problems.

CRITERIA: Our service is for people who gamble and for those who are affected by the gambling of someone they know.

  • Gill Stewart
  • 17-19 St John Maddermarket, Norwich, Norfolk, NR2 1DN


Our service offer includes befriending as well as advice on debt, domestic abuse, education, employment, family, housing, loneliness and social isolation, mental health and welfare benefits.

We support anyone over the age of 18 who is lonely or isolated in the North Norfolk area.

  • Natalie Hickman
  • 01362 698216

Coming soon – Norfolk Warm and Wise (Citizens Advice)

SERVICE OFFER: We help with a wide range of energy related consumer advice including switching, reviewing tariffs, dealing with fuel debts, benefit entitlements, grants and energy efficiency improvements

CRITERIA: Open to all Norfolk residents

  • Caroline Mackinson
  • 01379 658200

Diss, Thetford & District Citizens Advice

SERVICE OFFER: We offer a broad range of advice including debt, welfare benefits, housing, employment, immigration, health, consumer and family.

CRITERIA: This service is for the Diss and Thetford area only.

  • 03444 111 444
  • Shelfanger Road, Diss, IP22 4EH, United Kingdom

Money Advice Hub

We provide advice on debt, housing, welfare benefits, money advice, digital inclusion and wellbeing.

We are based in Kings Lynn, West Norfolk but we provide services across the East of England and wider (subject to funding arrangements and contracts).

  • Money Advice Hub Team
  • 0333 305 7648
  • King's Lynn Innovation Centre, Innovation Way, King's Lynn, PE30 5BY, Norfolk

Money Matters _ Future Projects

We offer support and guidance to better manage finances and promote financial resilience. Referrals can be organised for more complex issues such as debt or benefits advice.

All adults and families across Norfolk

  • Sally Thornton
  • 01603 327889
  • Future Projects, 65-67 Knowland Grove, Norwich, Norfolk, NR5 8YD

Norfolk Citizens Advice

We offer a broad range of advice including debt, welfare benefits, housing, employment, immigration, health, family and consumer.

Our service excludes Diss and Thetford areas.

  • 0800 144 8848
  • The Forum, Millennium Plain, Norwich, Norfolk, NR2 1TF

Norfolk Community Law Service

We offer free, confidential, and independent legal advice in the following areas: employment law, family law, general law, discrimination, domestic abuse, debt, immigration and welfare benefits (appeals and tribunals only).

We offer this service to people in Norfolk who might not otherwise be able to access legal assistance. We do not advise on criminal law (unless relating to Domestic Abuse).

  • 01603 496623
  • 14 Prince of Wales Road, 2-16 Colegate, Norwich, Norfolk, NR1 1LB, United Kingdom


We offer specialist housing advice including tenancies, private/social housing, evictions, contracts, and homelessness. Advocacy and representation available.

Our service is open to anyone with a housing problem in Norfolk.

  • 0344 515 1860
  • Whitefriars House, 50 Fishergate, Norwich, NR3 1SE, United Kingdom

Social Prescribing

We offer support in befriending, debt, employment, domestic abuse, equality issues, family, healthcare, housing, consumer rights, immigration, loneliness and social isolation, mental health, welfare benefits and more.

Our service is available to any adult over 18, with no upper age limit, in Norfolk. Those who could benefit from social prescribing include people with mild or long-term mental health problems, people with complex needs, people who are socially isolated and those with multiple long-term conditions who frequently attend either primary or secondary health care.


Wonder+ offers advocacy, advice and guidance to women offenders, or at risk of offending, as well as helping them access services that may be of help to them.

Our service is available to women living in Norfolk, or intending to live in Norfolk, aged over 18 years of age, involved in the Criminal Justice System or at risk of becoming involved.

  • Wonder+ Coordinator
  • 01603327881

Your Own Place CIC

We work to prevent homelessness by building financial, digital, emotional knowledge, skills and resilience. We can support with debt, employment, housing, befriending and mental health.

We support anyone at risk of homelessness.

  • Rebecca White
  • 07530028446
  • 23, Johnson Place, Norwich, Norfolk, NR2 2SA, United Kingdom