Access Migrant Support

http://www.accessmigrantsupport.org.uk/

SERVICE OFFER: We offer multi-lingual advice covering debt, discrimination, domestic abuse, employment, family, healthcare, housing, immigration, welfare benefits.

CRITERIA: Our services are offered to migrant communities in East Anglia. Unfortunately we cannot support with asylum seekers cases at the moment.

  • 01553 773905
  • info@accessmigrantsupport.org.uk
  • 41 Old Hospital Mews, Hospital Walk, King's Lynn, PE30 5RU, United Kingdom

Age UK Norfolk

https://www.ageuk.org.uk/norfolk/

SERVICE OFFER: We offer help and advice about benefits, housing, debt, money, lasting power of attorney, social care and support, telephone befriending and activities.

CRITERIA: We support people aged 50 and over, including carers and families (excludes Norwich).

  • 0300 500 1217
  • advice@ageuknorfolk.org.uk
  • 300 St Faith's Road, Norwich, NR6 7BJ

Age UK Norwich

https://www.ageuk.org.uk/norwich/

SERVICE OFFER: We offer help and advice about benefits, housing, debt, money, lasting power of attorney, social care and support, telephone befriending and activities.

CRITERIA: Our services are for people aged 50 and over, including carers and families, in the Norwich area only.

  • 01603 496333
  • enquiries@ageuknorwich.org.uk
  • Information and Advice Centre, 60 London Street, Norwich, NR2 1JX

Coming Soon… TimeNorfolk

https://www.timenorfolk.org.uk/

SERVICE OFFER: We provide free support to people who have been affected by pregnancy loss, an unexpected pregnancy or pregnancy related issues. We support those with a mild or moderate mental health challenge related to pregnancy. 

CRITERIA: All across Norfolk who have been affected by pregnancy loss, an unexpected pregnancy or pregnancy related issues.

  • 01603 927487
  • info@timenorfolk.org.uk

Diss, Thetford & District Citizens Advice

http://www.cadat.org.uk/

SERVICE OFFER: We offer a broad range of advice including debt, welfare benefits, housing, employment, immigration, health, consumer and family.

CRITERIA: This service is for the Diss and Thetford area only.

  • 03444 111 444
  • advice@disscab.cabnet.org.uk
  • Shelfanger Road, Diss, IP22 4EH, United Kingdom

LILY – West Norfolk (paused)

SERVICE OFFER:
We offer support and advice in befriending, family, loneliness and social isolation and mental health.

CRITERIA:
Our service is offered to all adults in West Norfolk.

  • 01553 616200
  • asklily@west-norfolk.gov.uk
  • Lily- Borough Council of King’s Lynn & West Norfolk, King’s Court, Chapel Street, King’s Lynn, PE30 1EX

MensCraft

http://www.menscraft.org.uk

SERVICE OFFER:
We offer advice to men on subjects such as mental health, loneliness and social isolation and domestic abuse.

CRITERIA:
We offer our support to men and boys within Norfolk and surrounding areas.

  • Tim Allard
  • 07514254200
  • tim@menscraft.org.uk

Money Advice Hub

https://www.moneyadvicehub.org.uk/

SERVICE OFFER:
We provide advice on debt, housing, welfare benefits, money advice, digital inclusion and wellbeing.

CRITERIA:
We are based in Kings Lynn, West Norfolk but we provide services across the East of England and wider (subject to funding arrangements and contracts).

  • Money Advice Hub Team
  • 0333 305 7648
  • help@moneyadvicehub.org.uk
  • King's Lynn Innovation Centre, Innovation Way, King's Lynn, PE30 5BY, Norfolk

NEW! HEADWAY Norfolk & Waveney brain injury charity

https://headway-nw.org.uk/home/

SERVICE OFFER: We support people who have been affected by an acquired brain injury including strokes, trauma, aneurysms, encephalitis, and brain tumours. We provide information, education and support to families, carers and individuals with an aim to gain confidence and overcome challenges. We promote independence and rehabilitation, providing support services directly to those in need.CRITERIA: Adults over 18 who have sustained an acquired brain injury after birth. Conditions include: trauma from road traffic collisions and assaults, illness such as encephalitis and viruses, tumours or surgery and strokes.

  • 01603 788114
  • contact@headway-nw.org.uk

Norfolk Community Law Service

http://www.ncls.co.uk/

SERVICE OFFER:
We offer free, confidential, and independent legal advice in the following areas: employment law, family law, general law, discrimination, domestic abuse, debt, immigration and welfare benefits (appeals and tribunals only).

CRITERIA:
Our services are open to anyone who lives in Norfolk, in particular to those who may not otherwise be able to access legal assistance or debt advice. We do not advise on criminal law (unless relating to Domestic Abuse).

  • 01603 496623
  • info@ncls.co.uk
  • 14 Prince of Wales Road, 2-16 Colegate, Norwich, Norfolk, NR1 1LB, United Kingdom

Norfolk Family Mediation Service

http://www.norfolkmediation.co.uk/

SERVICE OFFER:
We offer professional and impartial mediation for people who are going through or are/ have been affected by a divorce or separation.

CRITERIA: Our service is available to anyone in Norfolk affected by divorce or separation. Mediation is free for those eligible for Legal Aid.

  • Jayne Gilman
  • 01603 620588
  • admin@norfolkmediation.co.uk

Norfolk Libraries – Loneliness/social isolation

SERVICE OFFER: We offer a warm welcome in libraries around the county for residents to enjoy our library spaces with no obligation. Free social events and activities are available including Just A Cuppa sessions, both in person and online. Family history research resources are also available along with Norfolk Heritage collections and of course free access to books and computers.

CRITERIA: All individuals and families across Norfolk

  • Joanne Foster-Murdoch
  • 01603 222606
  • libraries.iconnect@norfolk.gov.uk

Relate (pausing referrals on NCAN)

https://www.relate.org.uk/about-us/contact-us

SERVICE OFFER:
Our services include relationship counselling for individuals and couples, family counselling, mediation, children and young people’s counselling and sex therapy.

CRITERIA:
Our support is open to everyone. However there is a charge for our services. We are happy to work in partnership with referrers to make our services affordable to people referred to us who are on a low income, where possible. However this means that referrers need to check with us and provide support to enable funding for the person’s support before we can accept the referral.

  • Relate Norfolk & Suffolk
  • 01603 625333

Social Prescribing – Norwich & Broadland

SERVICE OFFER:
We offer support to people who are experiencing either physical or mental health problems which are being caused or exacerbated by social circumstances and who may, therefore, be frequently attending primary or secondary health services. Advice, support and guidance is available in relation to a number of issues including budgeting, housing, social isolation, family and relationships, care and carers, consumer and welfare benefits. We are not able to provide debt or legal advice.

CRITERIA:
Our service is open to anybody aged 18 or over and who is registered to a GP in the Norwich Primary Care Network. Please note that not all Broadland practices are in the Norwich PCN. To find out more please e-mail livingwellworkers@ncab.org.uk

  • 01603 863576
  • livingwellworkers@ncab.org.uk

Take Our Hand

http://www.takeourhand.org.uk

SERVICE OFFER:
We offer family, befriending and mental health support to bereaved young people.

CRITERIA:
We support young people aged 16-24 and their family and friends through bereavement.

  • Alex Gough
  • 07932412235
  • alexandra.gough@takeourhand.org.uk
  • 10 Sharpe Way, Great Yarmouth, Norfolk, NR29 3PT, United Kingdom

Wonder+

SERVICE OFFER:
Wonder+ offers advocacy, advice and guidance to women offenders, or at risk of offending, as well as helping them access services that may be of help to them.

CRITERIA:
Our service is available to women living in Norfolk, or intending to live in Norfolk, aged over 18 years of age, involved in the Criminal Justice System or at risk of becoming involved.

  • Wonder+ Coordinator
  • 01603327881
  • wonderplus@stgilestrust.org.uk