Access Migrant Support
http://www.accessmigrantsupport.org.uk/SERVICE OFFER: We offer multi-lingual advice covering debt, discrimination, domestic abuse, employment, family, healthcare, housing, immigration, welfare benefits.
CRITERIA: Our services are offered to migrant communities in East Anglia. Unfortunately we cannot support with asylum seekers cases at the moment.
Age UK Norfolk
https://www.ageuk.org.uk/norfolk/SERVICE OFFER: We offer help and advice about benefits, housing, debt, money, lasting power of attorney, social care and support, telephone befriending and activities.
CRITERIA: We support people aged 50 and over, including carers and families (excludes Norwich).
Age UK Norwich
https://www.ageuk.org.uk/norwich/SERVICE OFFER: We offer help and advice about benefits, housing, debt, money, lasting power of attorney, social care and support, telephone befriending and activities.
CRITERIA: Our services are for people aged 50 and over, including carers and families, in the Norwich area only.
Alzheimer’s Society
https://www.alzheimers.org.uk/homepage/169/our_local_officesSERVICE OFFER: We provide information, advice and support on living with dementia, including equality issues, family support, healthcare and welfare benefits.
CRITERIA: We offer support to people with dementia, their families and carers in Norfolk.
Coming Soon… TimeNorfolk
https://www.timenorfolk.org.uk/SERVICE OFFER: We provide free support to people who have been affected by pregnancy loss, an unexpected pregnancy or pregnancy related issues. We support those with a mild or moderate mental health challenge related to pregnancy.
CRITERIA: All across Norfolk who have been affected by pregnancy loss, an unexpected pregnancy or pregnancy related issues.
Community Action Norwich (Lakenham and Tuckswood)
https://www.communityactionnorwich.co.uk/SERVICE OFFER: We provide support in family matters, employment, finances and loneliness and isolation.
CRITERIA: We offer our services to people in the area of Lakenham and Tuckswood, Norwich.
Diss, Thetford & District Citizens Advice
http://www.cadat.org.uk/SERVICE OFFER: We offer a broad range of advice including debt, welfare benefits, housing, employment, immigration, health, consumer and family.
CRITERIA: This service is for the Diss and Thetford area only.
LILY – West Norfolk (paused)
SERVICE OFFER:
We offer support and advice in befriending, family, loneliness and social isolation and mental health.
CRITERIA:
Our service is offered to all adults in West Norfolk.
MensCraft
http://www.menscraft.org.ukSERVICE OFFER:
We offer advice to men on subjects such as mental health, loneliness and social isolation and domestic abuse.
CRITERIA:
We offer our support to men and boys within Norfolk and surrounding areas.
Money Advice Hub
https://www.moneyadvicehub.org.uk/SERVICE OFFER:
We provide advice on debt, housing, welfare benefits, money advice, digital inclusion and wellbeing.
CRITERIA:
We are based in Kings Lynn, West Norfolk but we provide services across the East of England and wider (subject to funding arrangements and contracts).
NEW! HEADWAY Norfolk & Waveney brain injury charity
https://headway-nw.org.uk/home/SERVICE OFFER: We support people who have been affected by an acquired brain injury including strokes, trauma, aneurysms, encephalitis, and brain tumours. We provide information, education and support to families, carers and individuals with an aim to gain confidence and overcome challenges. We promote independence and rehabilitation, providing support services directly to those in need.CRITERIA: Adults over 18 who have sustained an acquired brain injury after birth. Conditions include: trauma from road traffic collisions and assaults, illness such as encephalitis and viruses, tumours or surgery and strokes.
NEW! Young Carers and Families
http://www.youngcarersmatternorfolk.orgSERVICE OFFER: We support all young carers and their families, providing whole family support, 1:1 support to the young carer, groups and more.
CRITERIA: all young carers (below 19 yo) and their families across Norfolk
Norfolk Community Law Service
http://www.ncls.co.uk/SERVICE OFFER:
We offer free, confidential, and independent legal advice in the following areas: employment law, family law, general law, discrimination, domestic abuse, debt, immigration and welfare benefits (appeals and tribunals only).
CRITERIA:
Our services are open to anyone who lives in Norfolk, in particular to those who may not otherwise be able to access legal assistance or debt advice. We do not advise on criminal law (unless relating to Domestic Abuse).
Norfolk Family Mediation Service
http://www.norfolkmediation.co.uk/SERVICE OFFER:
We offer professional and impartial mediation for people who are going through or are/ have been affected by a divorce or separation.
CRITERIA: Our service is available to anyone in Norfolk affected by divorce or separation. Mediation is free for those eligible for Legal Aid.
Norfolk Libraries – Loneliness/social isolation
SERVICE OFFER: We offer a warm welcome in libraries around the county for residents to enjoy our library spaces with no obligation. Free social events and activities are available including Just A Cuppa sessions, both in person and online. Family history research resources are also available along with Norfolk Heritage collections and of course free access to books and computers.
CRITERIA: All individuals and families across Norfolk
Ormiston Families – Transforming Rehabilitation (paused on NCAN)
https://www.ormiston.org/what-we-do/our-programmes/unite/transformingrehabilitation/SERVICE OFFER:
We provide support around family relationships, parenting and community, with a view to break intergenerational cycles of offending, including domestic abuse.
CRITERIA:
This service is for probation service users and their families in the East of England.
Relate (pausing referrals on NCAN)
https://www.relate.org.uk/about-us/contact-usSERVICE OFFER:
Our services include relationship counselling for individuals and couples, family counselling, mediation, children and young people’s counselling and sex therapy.
CRITERIA:
Our support is open to everyone. However there is a charge for our services. We are happy to work in partnership with referrers to make our services affordable to people referred to us who are on a low income, where possible. However this means that referrers need to check with us and provide support to enable funding for the person’s support before we can accept the referral.
Social Prescribing – Norwich & Broadland
SERVICE OFFER:
We offer support to people who are experiencing either physical or mental health problems which are being caused or exacerbated by social circumstances and who may, therefore, be frequently attending primary or secondary health services. Advice, support and guidance is available in relation to a number of issues including budgeting, housing, social isolation, family and relationships, care and carers, consumer and welfare benefits. We are not able to provide debt or legal advice.
CRITERIA:
Our service is open to anybody aged 18 or over and who is registered to a GP in the Norwich Primary Care Network. Please note that not all Broadland practices are in the Norwich PCN. To find out more please e-mail livingwellworkers@ncab.org.uk
Take Our Hand
http://www.takeourhand.org.ukSERVICE OFFER:
We offer family, befriending and mental health support to bereaved young people.
CRITERIA:
We support young people aged 16-24 and their family and friends through bereavement.
The British Red Cross – Refugee Support
https://www.redcross.org.uk/get-help/get-help-as-a-refugeeSERVICE OFFER:
We are an independent provider of services for refugees and people seeking asylum. Offering emergency help, one-to-one support and casework, special services for children and families, and help reuniting families.
CRITERIA:
We support refugees and people seeking asylum in Norfolk.
Wonder+
SERVICE OFFER:
Wonder+ offers advocacy, advice and guidance to women offenders, or at risk of offending, as well as helping them access services that may be of help to them.
CRITERIA:
Our service is available to women living in Norfolk, or intending to live in Norfolk, aged over 18 years of age, involved in the Criminal Justice System or at risk of becoming involved.