Service Offer & Criteria:
For ages 8-24, alternative provision for mainstream schools, and vocational study programs, including college equivalent alternatives.

For ages 18+, a range of funded adult support programs including numeracy skills and skills bootcamps offering up to 16 weeks of flexible training.

Service Offer:
-accessing services such as benefits, healthcare, and housing support
-attending appointments and filling out forms
-setting and working towards goals
-building confidence, emotional regulation, and social skills
-applying for employment, volunteering, and education
-building positive support networks

Criteria:
18 years and older
Living in Norfolk (any area) and/or intending to settle in Norfolk upon release from prison
Have received a custodial or community sentence at any point in the past

SERVICE OFFER:
We offer advice on discrimination, education, healthcare and welfare benefits.

CRITERIA:
Our advocacy service is for people in Norwich and East Norfolk.

SERVICE OFFER:
Through our various programmes we provide advice and support on education, employment, welfare benefits and wellbeing, aiming to empower our clients to improve their confidence and skills and overcome exclusion. In addition to our one-to-one support, we offer a wide range of group based activities.

CRITERIA:
We offer support to families and individuals who are facing mentally and financially challenging situations. We only operate in Norwich and the immediate local area.

SERVICE OFFER: Norfolk Libraries work with the Royal Voluntary Service delivering books on wheels to people who would like to use the library service but are unable to get to a branch or mobile library due to disability, mobility, or caring commitments.

CRITERIA: This service is open to all Norfolk residents who are housebound, have mobility issues or caring commitments that would prevent them from visiting a library

SERVICE OFFER:
We offer advice in the following areas: housing; money and benefits; employment, education and training; being a young parent; relationships, sex and sexual health; gender identity; mental health; drugs and alcohol.

CRITERIA:
We offer this service to 11–25-year-olds.

SERVICE OFFER:
We offer a dedicated programme of music, movement and arts based activities designed to enable participants to learn new skills, build confidence and improve motor skills and coordination through enjoyable and interactive sessions.

CRITERIA:
We provide our service to people with disabilities and/or additional needs in Norfolk and the surrounding region (all ages welcome).

SERVICE OFFER:
We provide support on matters such as education, employment, equality issues, discrimination, housing, immigration, loneliness and social isolation, and mental health and physical health.

CRITERIA:
We support refugees, asylum seekers and migrants in Norwich.

SERVICE OFFER:
– Courses for adults, including vocational qualifications and apprenticeships,
– One-to-one Skills and Career Advice
– Information, Advice and Guidance on further learning and training, employment, jobs and starting a new business.

CRITERIA:
Norfolk residents aged 19 plus. Please check our courses for up-to-date eligibility. Family Learning programmes for parents and carers aged 16 plus with their children. Many of our courses can be free.

SERVICE OFFER: We offer literacy support through a free dyslexia-friendly programme, to any adult who would like to become a more confident reader.

CRITERIA: Our service is available to adults, via all Norfolk Libraries.

Service Offer:
Give clients the skills and confidence to be safe online and use their tablet, laptop, or smartphone however they want
Help clients find out how to borrow a smartphone, tablet or laptop or even get one to keep forever (for free!) if they need one
Help clients get internet services like free mobile data, cheap broadband tariffs, and much more
Suggest other things, like social groups or learning, to help clients along the way

Criteria:
Currently for clients in West Norfolk
NHS, volunteer groups and local community organisations in West Norflk

SERVICE OFFER:
We provide information, support and advice around substance misuse, for wellbeing, better mental health and employment opportunities.

CRITERIA:
We provide support to young people, veterans, professionals, people in recovery, and the family and carers of those affected by substance misuse in the East of England.

Service Office: Help and support for substance and alcohol misuse.

Criteria: Must be for those going through the criminal just system.
Must download the linked forms as part of the referral process. Please attach them to any referrals made.

SERVICE OFFER:
Wonder+ offers advocacy, advice and guidance to women offenders, or at risk of offending, as well as helping them access services that may be of help to them.

CRITERIA:
Our service is available to women living in Norfolk, or intending to live in Norfolk, aged over 18 years of age, involved in the Criminal Justice System or at risk of becoming involved.