SERVICE OFFER: We offer regular sessions and projects using the visual arts to develop wellbeing.

CRITERIA: Our sessions are for women with mental health issues, young people, people with dementia and people with learning difficulties.

  • Melanie and Holly

Deaf Connexions

We offer advice on discrimination, education, healthcare and welfare benefits.

Our advocacy service is for people in Norwich and East Norfolk.

  • 01603 660889
  • deaf.connexions
  • Rotary House, King Street, Norwich, NR1 2BL, England

Future Projects Support (Norwich and local only)

Through our various programmes we provide advice and support on education, employment, welfare benefits and wellbeing, aiming to empower our clients to improve their confidence and skills and overcome exclusion. In addition to our one-to-one support, we offer a wide range of group based activities.

We offer support to families and individuals who are facing mentally and financially challenging situations. We only operate in Norwich and the immediate local area.

  • 01603 327 889
  • Baseline Centre, 65/67 Knowland Grove, Norwich, NR5 8YD

Home Library Service

SERVICE OFFER: Norfolk Libraries work with the Royal Voluntary Service delivering books on wheels to people who would like to use the library service but are unable to get to a branch or mobile library due to disability, mobility, or caring commitments.

CRITERIA: This service is open to all Norfolk residents who are housebound, have mobility issues or caring commitments that would prevent them from visiting a library

  • 01603 774777
MAP Mancroft Advice Project

Mancroft Advice Project (MAP)

We offer advice in the following areas: housing; money and benefits; employment, education and training; being a young parent; relationships, sex and sexual health; gender identity; mental health; drugs and alcohol.

We offer this service to 11–25-year-olds.

  • 01603 766994
  • The Risebrow Centre, Chantry Road, Norwich, NR2 1RF

Musical Keys

We offer a dedicated programme of music, movement and arts based activities designed to enable participants to learn new skills, build confidence and improve motor skills and coordination through enjoyable and interactive sessions.

We provide our service to people with disabilities and/or additional needs in Norfolk and the surrounding region (all ages welcome).

  • Oliver Payne
  • 01603 766690
  • Martineau Memorial Hall, 21 Colegate, Norwich, NR3 1BN

New Routes Integration

We provide support on matters such as education, employment, equality issues, discrimination, housing, immigration, loneliness and social isolation, and mental health and physical health.

We support refugees, asylum seekers and migrants in Norwich.

  • 01603662648
  • Catherine Wheel Opening, Norwich, Norfolk, NR3 3BQ, United Kingdom

Norfolk Adult Learning

– Courses for adults, including vocational qualifications and apprenticeships,
– One-to-one Skills and Career Advice
– Information, Advice and Guidance on further learning and training, employment, jobs and starting a new business.

Norfolk residents aged 19 plus. Please check our courses for up-to-date eligibility. Family Learning programmes for parents and carers aged 16 plus with their children. Many of our courses can be free.

  • 0344 800 8020 (option 5)

Norwich Charitable Trusts


We consider grants to individuals with children for essential household items such as cookers, beds, washing machines and flooring. We are unable to help with regular household bills.  We welcome enquiries from people with children who have identified ways that they could escape poverty but need some financial support to achieve their goals.

We can also help with Bankruptcy or Debt Relief Order (DROs) fees if you are referred by one of our trusted partner organisations (please ask your debt advisor).

  • Sandra McAfee
  • 01603 621023
  • Norwich Charitable Trusts, 1 Woolgate Court, St Benedict’s Street, Norwich, NR2 4AP

Reading Friends at Home (Norfolk Libraries)

SERVICE OFFER: We will call service users and read to them from books, magazines or newspapers depending on their interests for up to half an hour, once a week. Reading Friends at Home is dementia friendly and the calls will be adapted to suit the participant’s needs.

CRITERIA: All Norfolk residents.

  • 01603 774777

Tech Skills For Life

Service Offer:
Give clients the skills and confidence to be safe online and use their tablet, laptop, or smartphone however they want
Help clients find out how to borrow a smartphone, tablet or laptop or even get one to keep forever (for free!) if they need one
Help clients get internet services like free mobile data, cheap broadband tariffs, and much more
Suggest other things, like social groups or learning, to help clients along the way

Currently for clients in West Norfolk
NHS, volunteer groups and local community organisations in West Norflk


The Matthew Project

We provide information, support and advice around substance misuse, for wellbeing, better mental health and employment opportunities.

We provide support to young people, veterans, professionals, people in recovery, and the family and carers of those affected by substance misuse in the East of England.

  • 0300 7900 227
  • Nedeham House, 22 St. Stephens Road, Norwich, NR1 3QU, United Kingdom

The Matthew Project – Criminal Justice Support Team

Service Office: Help and support for substance and alcohol misuse.

Criteria: Must be for those going through the criminal just system.
Must download the linked forms as part of the referral process. Please attach them to any referrals made.

  • 07825966071


Wonder+ offers advocacy, advice and guidance to women offenders, or at risk of offending, as well as helping them access services that may be of help to them.

Our service is available to women living in Norfolk, or intending to live in Norfolk, aged over 18 years of age, involved in the Criminal Justice System or at risk of becoming involved.

  • Wonder+ Coordinator
  • 01603327881