Access Migrant Support

http://www.accessmigrantsupport.org.uk/

SERVICE OFFER: We offer multi-lingual advice covering debt, discrimination, domestic abuse, employment, family, healthcare, housing, immigration, welfare benefits.

CRITERIA: Our services are offered to migrant communities in East Anglia. Unfortunately we cannot support with asylum seekers cases at the moment.

  • 01553 773905
  • 41 Old Hospital Mews, Hospital Walk, King's Lynn, PE30 5RU, United Kingdom

Age UK Norfolk

https://www.ageuk.org.uk/norfolk/

SERVICE OFFER: We offer help and advice about benefits, housing, debt, money, lasting power of attorney, social care and support, telephone befriending and activities.

CRITERIA: We support people aged 50 and over, including carers and families (excludes Norwich).

  • 0300 500 1217
  • 300 St Faith's Road, Norwich, NR6 7BJ

Age UK Norwich

https://www.ageuk.org.uk/norwich/

SERVICE OFFER: We offer help and advice about benefits, housing, debt, money, lasting power of attorney, social care and support, telephone befriending and activities.

CRITERIA: Our services are for people aged 50 and over, including carers and families, in the Norwich area only.

  • 01603 496333
  • Information and Advice Centre, 60 London Street, Norwich, NR2 1JX

CAN CONNECT

https://canconnect.org.uk/get-support/

SERVICE OFFER:
Our service offer includes befriending as well as advice on debt, domestic abuse, education, employment, family, housing, loneliness and social isolation, mental health and welfare benefits.

CRITERIA:
We support anyone over the age of 18 who is lonely or isolated in the North Norfolk area.

  • Natalie Hickman
  • 01362 698216

Coming soon – Norfolk Warm and Wise (Citizens Advice)

SERVICE OFFER: We help with a wide range of energy related consumer advice including switching, reviewing tariffs, dealing with fuel debts, benefit entitlements, grants and energy efficiency improvements

CRITERIA: Open to all Norfolk residents

  • Caroline Mackinson
  • 01379 658200
  • project.coordinator@cadat.org.uk

Diss, Thetford & District Citizens Advice

http://www.cadat.org.uk/

SERVICE OFFER: We offer a broad range of advice including debt, welfare benefits, housing, employment, immigration, health, consumer and family.

CRITERIA: This service is for the Diss and Thetford area only.

  • 03444 111 444
  • Shelfanger Road, Diss, IP22 4EH, United Kingdom

Mancroft Advice Project (MAP)

http://www.map.uk.net

SERVICE OFFER:
We offer advice in the following areas: housing; money and benefits; employment, education and training; being a young parent; relationships, sex and sexual health; gender identity; mental health; drugs and alcohol.

CRITERIA:
We offer this service to 11–25-year-olds.

  • 01603 766994
  • The Risebrow Centre, Chantry Road, Norwich, NR2 1RF

Money Advice Hub

https://www.moneyadvicehub.org.uk/

SERVICE OFFER:
We provide advice on debt, housing, welfare benefits, money advice, digital inclusion and wellbeing.

CRITERIA:
We are based in Kings Lynn, West Norfolk but we provide services across the East of England and wider (subject to funding arrangements and contracts).

  • Money Advice Hub Team
  • 0333 305 7648
  • King's Lynn Innovation Centre, Innovation Way, King's Lynn, PE30 5BY, Norfolk

New Routes Integration

http://www.newroutes.org.uk

SERVICE OFFER:
We provide support on matters such as education, employment, equality issues, discrimination, housing, immigration, loneliness and social isolation, and mental health.

CRITERIA:
We support refugees, asylum seekers and migrants in Norwich.

  • Dee Robinson
  • 01603662648
  • Catherine Wheel Opening, Norwich, Norfolk, NR3 3BQ, United Kingdom

Norfolk Citizens Advice

https://www.ncab.org.uk/

SERVICE OFFER:
We offer a broad range of advice including debt, welfare benefits, housing, employment, immigration, health, family and consumer.

CRITERIA:
Our service excludes Diss and Thetford areas.

  • 0800 144 8848
  • The Forum, Millennium Plain, Norwich, Norfolk, NR2 1TF

Norfolk Community Law Service

http://www.ncls.co.uk/

SERVICE OFFER:
We offer free, confidential, and independent legal advice in the following areas: employment law, family law, general law, discrimination, domestic abuse, debt, immigration and welfare benefits (appeals and tribunals only).

CRITERIA:
We offer this service to people in Norfolk who might not otherwise be able to access legal assistance. We do not advise on criminal law (unless relating to Domestic Abuse).

  • 01603 496623
  • 14 Prince of Wales Road, 2-16 Colegate, Norwich, Norfolk, NR1 1LB, United Kingdom

Norfolk Warm Homes Fund (closed on NCAN at the moment)

SERVICE OFFER:
We have a grant to provide first time central gas, oil or LPG central heating installation, as well as repairs to eligible recipients. We can also help with energy advice, bills and income maximisation (benefits applications).

CRITERIA:
The support is for individuals and families living in fuel poverty in Norfolk.

  • Michelle Dickerson, Administrator Warm Homes Fund
  • 01603 430103

Shelter

https://england.shelter.org.uk/get_help/local_services/norwich

SERVICE OFFER:
We offer specialist housing advice including tenancies, private/social housing, evictions, contracts, and homelessness. Advocacy and representation available.

CRITERIA:
Our service is open to anyone with a housing problem in Norfolk.

  • 0344 515 1860
  • Whitefriars House, 50 Fishergate, Norwich, NR3 1SE, United Kingdom

Social Prescribing

SERVICE OFFER:
We offer support in befriending, debt, employment, domestic abuse, equality issues, family, healthcare, housing, consumer rights, immigration, loneliness and social isolation, mental health, welfare benefits and more.

CRITERIA:
Our service is available to any adult over 18, with no upper age limit, in Norfolk. Those who could benefit from social prescribing include people with mild or long-term mental health problems, people with complex needs, people who are socially isolated and those with multiple long-term conditions who frequently attend either primary or secondary health care.

The Bridge Plus+

http://www.bridgeplus.org.uk

SERVICE OFFER:
The Bridge Plus+ provides information, advice and services that range across employment, equality, housing, immigration, welfare benefits and advocacy.

CRITERIA:
Our service is for Black, Asian and Minority Ethnic communities in Norwich and the surrounding areas.

  • 01603617076
  • Sackville Place, 44-48 Magalen St, Norwich, Norfolk, NR3 1JU

The Crossing – Thetford

http://www.accessct.org/

SERVICE OFFER:
We offer advice and guidance on domestic abuse, housing, employment, wellbeing and welfare benefits.

CRITERIA:
We’re open to all in the Thetford and Breckland area. Beyond this locality, we may be able to refer or signpost to other Access Community Trust support teams across Norfolk.

  • 28 Gordon Road, Lowestoft, NR32 1NL

Wonder+

SERVICE OFFER:
Wonder+ offers advocacy, advice and guidance to women offenders, or at risk of offending, as well as helping them access services that may be of help to them.

CRITERIA:
Our service is available to women living in Norfolk, or intending to live in Norfolk, aged over 18 years of age, involved in the Criminal Justice System or at risk of becoming involved.

  • Wonder+ Coordinator
  • 01603327881

Your Own Place CIC

http://www.yourownplace.org.uk

SERVICE OFFER:
We work to prevent homelessness by building financial, digital, emotional knowledge, skills and resilience. We can support with debt, employment, housing, befriending and mental health.

CRITERIA:
We support anyone at risk of homelessness.

  • Rebecca White
  • 07530028446
  • 23, Johnson Place, Norwich, Norfolk, NR2 2SA, United Kingdom