SERVICE OFFER:
We offer advice and support to people ages 50+ throughout Norfolk. We have teams specialising in Information and Advice, Digital Inclusion, Telephone Befriending, Advocacy, Financial advice and Travelling Companionship.

For more information, please check our main page and follow the links to our different services.

CRITERIA:
We support people aged 50 and over, including carers and families (excludes Norwich city council area for Advice service). Users of Telephone Befriending and Money Matters must be 65 or over

SERVICE OFFER: We offer help and advice about benefits, housing, debt, money, lasting power of attorney, social care and support, telephone befriending and activities. We also offer Health Coaching (during periods of illness or injury, or to adjust to long-term conditions), Complex Community Care Support (helping people living with complex health and/or social conditions who need regular practical and emotional support to live as independently as possible), Social activities and events and Telephone Befriending and Active Befriending services. In addition, Vera, our virtual assistant, is available to give information via our website.

CRITERIA: Our services are for people aged 50 and over, including carers and families, in the Norwich and Greater Norwich area.

Service Offer:
• Benefits – Maximising Income
• Advice around warm home discounts and basic energy efficiency measures
• Home Aids and Adaptations
• Options for Care within the home
• Information on Rights and Housing Options
• Support around Isolation and Loneliness   

Criteria:
Must live in Lowestoft and be aged 50+

SERVICE OFFER: Our services offer support against the physical and mental health impacts of loneliness and isolation.

CRITERIA: We can support people in Great Yarmouth, Norwich, South Norfolk and Broadland.

SERVICE OFFER:
Big C offer a holistic whole person approach and have many different support options and services for both patients and families, including.
Complementary Therapies, Support groups, Welfare Advice, one to one time with our Big C clinical nurse specialists, nutritional sessions, Gentle exercise classes, Emotional support including counselling, Information resources, Relaxation sessions, Bereavement programme, plus other workshops, and events.

CRITERIA:
Big C services are for people in Norfolk and surrounding areas, with a cancer diagnosis, their carers and families. From point of diagnosis and beyond.

SERVICE OFFER:
If you are experiencing low mood, high worry, loss, loneliness, or just not feeling yourself, we can help. Our wellbeing team are here to listen and offer support over the phone and online through a range of signposting, wellbeing calls and/or counselling. This service meets the needs of people experience mild to moderate mental ill-health. We can accept a small number of referrals from non-orbit residents, but our priority are those living within Orbit housing.

CRITERIA:
People living in Norwich (and surrounding areas), Broadland, Waveney, Great Yarmouth.

SERVICE OFFER:
CAN Connect offers support to those feeling lonely and isolated, we can help to connect you with people and activities in your community as well as provide a range of support to help you achieve your goals. We are currently able to offer some face-to-face appointments again.

CRITERIA:
We support anyone over the age of 18 who is lonely or isolated in Breckland and the North Norfolk area.

SERVICE OFFER: We provide support in family matters, employment, finances and loneliness and isolation.

CRITERIA: We offer our services to people in the area of Lakenham and Tuckswood, Norwich.

Service Offer:
As part of our ‘Arts for Health’ Programme we offer:
1. ‘Creative Socials’ which are free monthly arts workshops with professional artists which run across Norfolk. These sessions aim to improve wellbeing, increase social connections, and decrease feelings of isolation and loneliness.

Criteria:
* Open to all aged 50+, however sessions are particularly targeted towards and are inclusive for those living with early to mid-stage dementia, carers, those with a long-term health conditions and those experiencing loneliness and isolation.
* Carers are welcome to attend.

2. ‘Afternoon Events’ are free high quality live performances and cinema screenings, which run every other month across Breckland.

Criteria:
*Open to anybody 50+, who might be experiencing loneliness and isolation.
* Sessions are inclusive for those living with dementia or other degenerative diseases.
* Carers are welcome to attend.

Service offer: We provide a safe space for women to come together and support each other at their own pace. We aim to help women build confidence, resilience and develop friendships in ways that work for them. Our collaborative, co-produced services include social groups, specialist support, peer mentoring, signposting and courses.

Criteria: Women living within the borough of Great Yarmouth

Main Service Offer: Henderson Trust offers a range of free weekly sessions at the Cadge Road Community Centre, Cadge Road, Norwich, NR5 8DD. Our sessions are for those 50 and over, unless otherwise specified. We offer free arts and crafts workshops, social afternoons and a Sit Fit class.

Criteria: We support those aged 50 years and over. Our arts/crafts session is available to women over the age of 18.

SERVICE OFFER: Norfolk Libraries work with the Royal Voluntary Service delivering books on wheels to people who would like to use the library service but are unable to get to a branch or mobile library due to disability, mobility, or caring commitments.

CRITERIA: This service is open to all Norfolk residents who are housebound, have mobility issues or caring commitments that would prevent them from visiting a library

SERVICE OFFER:
We offer support and advice in befriending, family, loneliness and social isolation and mental health.

CRITERIA:
Our service is offered to all adults in West Norfolk.

SERVICE OFFER:
We offer advice to men on subjects such as mental health, loneliness and social isolation and domestic abuse.

CRITERIA:
We offer our support to men and boys within Norfolk and surrounding areas.

SERVICE OFFER:
We provide support on matters such as education, employment, equality issues, discrimination, housing, immigration, loneliness and social isolation, and mental health and physical health.

CRITERIA:
We support refugees, asylum seekers and migrants in Norwich.

As the suicide bereavement service we offer support to those bereaved to suicide living in Norfolk or Waveney and aged 18 or above. We offer a range of support and are proud to be a zero wait list service for one to one support aiming to make first contact within 2 working days of initial referral.

Suicide Bereavement 1:1 Support. Criteria: Must be within 3 months of loss or before inquest has been held. This service is open to anyone that has experienced the adverse effects of suicide bereavement in the immediacy of loss.

Suicide Bereavement Group Support. Criteria: Participants must be over 18, be bereaved to suicide (no time frame) and live within Norfolk or Waveney.

Suicide Bereavement Cafe.

Suicide Bereavement Youth Support Group. Criteria: Must be 18-25 and be affected by suicide.

For more information on each service click on the full Directory Listing.

Service Offer:
We provide early intervention and prevention support services and information to all age groups so we can help empower individuals to improve their mental and emotional wellbeing and to reduce social isolation of LGBT+ individuals living in Norfolk and Waveney.

Criteria:
We accept referrals from individuals who identify as lesbian, gay, bisexual and transgender+ as well as those questioning their sexuality or gender identity. We also accept referrals from parents/carers of LGBT+ individuals who are seeking advice and support.

SERVICE OFFER: We offer a warm welcome in libraries around the county for residents to enjoy our library spaces with no obligation. Free social events and activities are available including Just A Cuppa sessions. Family history research resources are also available along with Norfolk Heritage collections and of course free access to books and computers.

CRITERIA: All individuals and families across Norfolk

SERVICE OFFER:
Our Day Time Hub (9:30am – 4:30pm Monday – Friday Thetford & 11:00am – 6:00pm Sunday – Monday Aylsham) is open to people ages 18+ who require wellbeing support either as a one-off sessions, or for extended periods of time. Access via direct walk-in, or by professional referral, or by calling 111 Mental Health.
Support is given 1-2-1 and group support is also available.
Our evening Sanctuary in Aylsham provides crisis support during periods of time when most people would be going through difficulties alone. We offer bother referral and appointment only sessions between 6:30pm – 12:00am. These sessions are provided by trained intensive crisis workers.

CRITERIA:
• Aged 18+
• Have shown willingness to engage with support
• Have given consent for referral
We must also have the name of the client’s GP Surgery and details of any other professionals involved in the case, such as psychiatrists, wellness professionals, etc.

SERVICE OFFER:

We provide ‘culture therapy’ for people with mental health problems, working in partnership with heritage/arts and social prescribing to deliver projects using resources and expertise from archives, archaeology, historic landscapes, libraries and local heritage organisations.

CRITERIA:

We support people aged 18 + living in Great Yarmouth, Norfolk, Lowestoft and Waveney.

SERVICE OFFER:

NHS service offering talking therapies including Cognitive Behavioural Therapy; Counselling; EMDR as well as a range of online workshops ideal for everyone to access. We also offer social recovery interventions including peer support, employment advice and social events.

CRITERIA:

Age 16+ presenting with stress, anxiety or depression and not requiring specialist mental health services.
Please note: once a referral is accepted our admin team will make contact with the client via text, email or phone within a week to offer them an appointment for an initial assessment. Our usual waiting times for initial assessment are 2-3 weeks. If your client has not heard from us, please do not hesitate to get in touch. You or the client can contact us directly on admin@wellbeingnandw.co.uk or 0300 123 1503.