
All To Play For
https://www.activenorfolk.org/all-to-play-forSERVICE OFFER: Our project provides free football sessions across Norwich which help connect men with additional support services if requested, including wellbeing, employment, addiction, financial.
CRITERIA: This project is for men (18+) suffering with mental health problems.

ArtatWork
http://www.artatwork.co.ukSERVICE OFFER: We offer regular sessions and projects using the visual arts to develop wellbeing.
CRITERIA: Our sessions are for women with mental health issues, young people, people with dementia and people with learning difficulties.

Big C Cancer Charity
SERVICE OFFER:
Big C offer a holistic whole person approach and have many different support options and services for both patients and families, including.
Complementary Therapies, Support groups, Welfare Advice, one to one time with our Big C clinical nurse specialists, nutritional sessions, Gentle exercise classes, Emotional support including counselling, Information resources, Relaxation sessions, Bereavement programme, plus other workshops, and events.
CRITERIA:
Big C services are for people in Norfolk and surrounding areas, with a cancer diagnosis, their carers and families. From point of diagnosis and beyond.
Breakeven
http://www.breakeven.org.uk/SERVICE OFFER: We offer debt and mental health advice from experienced counsellors to help overcome gambling problems.
CRITERIA: Our service is for people who gamble and for those who are affected by the gambling of someone they know.
Breathing Space by Aspire4U – working in partnership with Orbit East
SERVICE OFFER:
If you are experiencing low mood, high worry, loss, loneliness, or just not feeling yourself, we can help. Our wellbeing team are here to listen and offer support over the phone and online through a range of signposting, wellbeing calls and/or counselling. This service meets the needs of people experience mild to moderate mental ill-health. We can accept a small number of referrals from non-orbit residents, but our priority are those living within Orbit housing.
CRITERIA:
People living in Norwich (and surrounding areas), Broadland, Waveney, Great Yarmouth.
Green Light Trust
https://www.greenlighttrust.org/SERVICE OFFER:
The Green Light Trust offer free wellbeing courses in our woodland spaces for adults.
CRITERIA:
Our courses are suitable for Adults* in Norfolk who have experience of the following types of issues: Poor mental health and emotional wellbeing; Social isolation/social anxiety; In recovery from alcohol or substance misuse; Victims of violence, trauma or abuse; Behavioural problems; Long term unemployment; Chronic illness or physical disabilities; History of offending; Ex-military personnel.
IPS Routes Employment Service @ Norfolk and Waveney MIND
https://www.norfolkandwaveneymind.org.uk/support-and-information/our-service-directory/routes-inclusive-employment-serviceSERVICE OFFER:
We offer support into paid employment through one to one coaching and employer contacts made specifically on behalf of each individual. We also support people already in work to retain employment.
CRITERIA:
1) Open to those whose GP Surgery falls within Norfolk and Waveney and have the right to work in the UK.
2) Individuals must have been receiving clinical support for their mental health for 6 months (including receiving medication), or have a diagnosis such as; psychosis, bipolar, anxiety disorder, eating disorder or personality disorder.
3) Aged 18+
LILY – West Norfolk
SERVICE OFFER:
We offer support and advice in befriending, family, loneliness and social isolation and mental health.
CRITERIA:
Our service is offered to all adults in West Norfolk.
MensCraft
http://www.menscraft.org.ukSERVICE OFFER:
We offer advice to men on subjects such as mental health, loneliness and social isolation and domestic abuse.
CRITERIA:
We offer our support to men and boys within Norfolk and surrounding areas.
Musical Keys
http://www.musicalkeys.co.uk/SERVICE OFFER:
We offer a dedicated programme of music, movement and arts based activities designed to enable participants to learn new skills, build confidence and improve motor skills and coordination through enjoyable and interactive sessions.
CRITERIA:
We provide our service to people with disabilities and/or additional needs in Norfolk and the surrounding region (all ages welcome).
New Routes Integration
http://www.newroutes.org.ukSERVICE OFFER:
We provide support on matters such as education, employment, equality issues, discrimination, housing, immigration, loneliness and social isolation, and mental health and physical health.
CRITERIA:
We support refugees, asylum seekers and migrants in Norwich.
Next Steps
https://www.matthewproject.org/nextstepsSERVICE OFFER:
We offer healthcare and mental health advice, supporting issues relating to drug/ alcohol misuse and mental wellbeing through our six week Recovery Support Programme.
CRITERIA:
We support young people, veterans, professionals, people in recovery, and the family and carers affected by substance misuse in Norfolk.
Norfolk and Waveney MIND – Suicide Bereavement Service
http://www.norfolkandwaveneymind.org.uk/complex-bereavementAs the suicide bereavement service we offer support to those bereaved to suicide living in Norfolk or Waveney and aged 18 or above. We offer a range of support and are proud to be a zero wait list service for one to one support aiming to make first contact within 2 working days of initial referral.
Suicide Bereavement 1:1 Support. Criteria: Must be within 3 months of loss or before inquest has been held. This service is open to anyone that has experienced the adverse effects of suicide bereavement in the immediacy of loss.
Suicide Bereavement Group Support. Criteria: Participants must be over 18, be bereaved to suicide (no time frame) and live within Norfolk or Waveney.
Suicide Bereavement Cafe.
Suicide Bereavement Youth Support Group. Criteria: Must be 18-25 and be affected by suicide.
For more information on each service click on the full Directory Listing.
Norfolk LGBT+ Project
https://norfolklgbtproject.org.uk/Service Offer:
We provide early intervention and prevention support services and information to all age groups so we can help empower individuals to improve their mental and emotional wellbeing and to reduce social isolation of LGBT+ individuals living in Norfolk and Waveney.
Criteria:
We accept referrals from individuals who identify as lesbian, gay, bisexual and transgender+ as well as those questioning their sexuality or gender identity. We also accept referrals from parents/carers of LGBT+ individuals who are seeking advice and support.
Norwich Samaritans (referrals paused)
https://www.samaritans.org/branches/norwich/Here to listen to anyone who is going through a difficult time, face-to-face or on the phone.
OCD Action
http://www.ocdaction.org.ukSERVICE OFFER: We provide confidential and unbiased mental health support around obsessive compulsive disorder (OCD) and other related disorders.CRITERIA:We offer support for people with OCD, carers and anyone who is concerned that they, or their friends or relatives, may have OCD or a related disorder.
Relate (pausing referrals on NCAN)
https://www.relate.org.uk/about-us/contact-usSERVICE OFFER:
Our services include relationship counselling for individuals and couples, family counselling, mediation, children and young people’s counselling and sex therapy.
CRITERIA:
Our support is open to everyone. However there is a charge for our services. We are happy to work in partnership with referrers to make our services affordable to people referred to us who are on a low income, where possible. However this means that referrers need to check with us and provide support to enable funding for the person’s support before we can accept the referral.
REST Aylsham & Thetford Hubs
https://restnorwich.co.uk/SERVICE OFFER:
Our Day Time Hub (9:30am – 4:30pm Monday – Friday Thetford & 11:00am – 6:00pm Sunday – Monday Aylsham) is open to people ages 18+ who require wellbeing support either as a one-off sessions, or for extended periods of time. Access via direct walk-in, or by professional referral, or by calling 111 Mental Health.
Support is given 1-2-1 and group support is also available.
Our evening Sanctuary in Aylsham provides crisis support during periods of time when most people would be going through difficulties alone. We offer bother referral and appointment only sessions between 6:30pm – 12:00am. These sessions are provided by trained intensive crisis workers.
CRITERIA:
• Aged 18+
• Have shown willingness to engage with support
• Have given consent for referral
We must also have the name of the client’s GP Surgery and details of any other professionals involved in the case, such as psychiatrists, wellness professionals, etc.
Restoration Trust
https://restorationtrust.org.uk/SERVICE OFFER:
We provide ‘culture therapy’ for people with mental health problems, working in partnership with heritage/arts and social prescribing to deliver projects using resources and expertise from archives, archaeology, historic landscapes, libraries and local heritage organisations.
CRITERIA:
We support people aged 18 + living in Great Yarmouth, Norfolk, Lowestoft and Waveney.
Social Prescribing – Gorleston PCN
Service Offer:
Within the Gorleston PCN our social prescribers are here to listen, talk things through, support and encourage your readiness for change and put you in touch with or whatever you need to do to support that change.
Criteria:
Our service is open to any age group, for people who are registered at either The Millwood partnership GP Practice or the Beaches Medical Centre which covers the Gorleston PCN. Please note we do not cover Great Yarmouth. To find out more please email gywccg.sp.hwbc@nhs.net.
STEAM Café Wellbeing Hubs (in King’s Lynn and Great Yarmouth)
SERVICE OFFER: STEAM is a space, that is tailored to offer holistic assistance from fully trained multidisciplinary teams to adults experiencing a mental health crisis – day or night. They can arrange access to guidance across housing, benefits, domestic abuse, LGBTQ+ and more. There are 2 sites: one in King’s Lynn, and another one in Gorleston, near Great Yarmouth.
CRITERIA FOR ACCEPTING REFERRALS: Adults in King’s Lynn & West Norfolk; or Great Yarmouth and East Norfolk.
The Feed
https://thefeed.org.uk/Service Offer:
We run a community hub which includes a Social Supermarket — offering free and low cost groceries and hygiene products—and cafe space to host activities, workshops, clubs and 1:1 support. Each of these areas combine to reduce health inequalities, improve quality of life, and create stronger, more connected communities in Norwich. At our hub, members can speak with someone to ensure they are getting the right support in the community. They can also take part in our fortnightly cooking sessions, which teach members to cook from scratch using ingredients in our supermarket. We run a trauma-informed programme – for women, by women, called Bloom.
Criteria:
We support those who are at risk of needing emergency food provision – aiming to get people the right support before they reach the point of emergency.
The Matthew Project
http://www.matthewproject.org/SERVICE OFFER:
We provide information, support and advice around substance misuse, for wellbeing, better mental health and employment opportunities.
CRITERIA:
We provide support to young people, veterans, professionals, people in recovery, and the family and carers of those affected by substance misuse in the East of England.
The Matthew Project – Criminal Justice Support Team
Service Office: Help and support for substance and alcohol misuse.
Criteria: Must be for those going through the criminal just system.
Must download the linked forms as part of the referral process. Please attach them to any referrals made.
TimeNorfolk (Great Yarmouth Only)
https://www.timenorfolk.org.uk/SERVICE OFFER: We provide free support to people who have been affected by pregnancy loss, an unexpected pregnancy or pregnancy related issues. We support those with a mild or moderate mental health challenge related to pregnancy.
CRITERIA: All across Norfolk who have been affected by pregnancy loss, an unexpected pregnancy or pregnancy related issues.
Wellbeing Service Norfolk and Waveney (IAPT)
http://www.wellbeingnands.co.ukSERVICE OFFER:
NHS service offering talking therapies including Cognitive Behavioural Therapy; Counselling; EMDR as well as a range of online workshops ideal for everyone to access. We also offer social recovery interventions including peer support, employment advice and social events.
CRITERIA:
Age 16+ presenting with stress, anxiety or depression and not requiring specialist mental health services.
Please note: once a referral is accepted our admin team will make contact with the client via text, email or phone within a week to offer them an appointment for an initial assessment. Our usual waiting times for initial assessment are 2-3 weeks. If your client has not heard from us, please do not hesitate to get in touch. You or the client can contact us directly on admin@wellbeingnandw.co.uk or 0300 123 1503.
Wonder+
SERVICE OFFER:
Wonder+ offers advocacy, advice and guidance to women offenders, or at risk of offending, as well as helping them access services that may be of help to them.
CRITERIA:
Our service is available to women living in Norfolk, or intending to live in Norfolk, aged over 18 years of age, involved in the Criminal Justice System or at risk of becoming involved.
Working Well Norfolk – Seetec Pluss
https://www.seetecpluss.co.uk/working-well-norfolk/Service Offer
We understand that taking those last steps into work is not always easy – particularly if you are managing a disability or health condition.
Our dedicated Employment Advisers are here to support you to return to work quickly and offer one to one advice and coaching to help you stay there!
Referral Criteria
Individuals must live in Norfolk.
Individuals must be 18 or over.
We can support anyone with a long-term health condition.
(that’s any health condition that effects the individuals’ daily lives. Including conditions such as stress, anxiety, depression, diabetes, and any other physical or mental health conditions).
Individuals must not be engaging on another employment scheme funded by DWP or NHS.
If an individual is in-work, they must have been employed for at least 6 months and working at least 7 hours per week.
Your Own Place (Diss, Wymondham & Thetford)
http://www.yourownplace.org.uk/Service Offer:
We believe everyone should have a safe and secure home, so we work one-to-one with people to build their skills, knowledge and confidence about money and housing. We work alongside people, don’t give advice, and support them to find their own solutions.
We also offer small (3-5 people), informal 2-hour group workshops, which facilitate knowledge sharing between peers and helps build confidence in social situations.
Criteria:
We support people living in the Diss, Wymondham and Thetford areas (18+) who have accessed help from a food bank or are at risk of needing to.
Your Own Place (Norwich)
http://www.yourownplace.org.ukWe believe everyone should have a safe and secure home, so we work with people to build their skills, knowledge and confidence about money and housing. We work alongside people, don’t give advice, and support them to find their own solutions.
We offer Group workshops (open to all on NCAN). At our small (3-5 people), informal 2-hour group workshops, we facilitate knowledge sharing on: budgeting, debts, benefits, where to find specialist help.
We run workshops during the week in central Norwich locations. We can offer one-to-one support following on from our workshops.
We provide One-to-one support: (Open to: ‘British Red Cross – foodbank support’ ‘NCA Foodbank Advisor Norwich’ (Citizens Advice Norwich foodbank) ‘Shelter Norwich foodbank’, ‘Age UK Norwich’) where we work one-to-one with people to build their skills, knowledge and confidence about money and housing
Criteria: We support people living in Norwich and Greater Norwich area (18+) who are accessing help from a food bank or at risk of needing to.