SERVICE OFFER:
We offer advice and support to people ages 50+ throughout Norfolk. We have teams specialising in Information and Advice, Digital Inclusion, Telephone Befriending, Advocacy, Financial advice and Travelling Companionship.

For more information, please check our main page and follow the links to our different services.

CRITERIA:
We support people aged 50 and over, including carers and families (excludes Norwich city council area for Advice service). Users of Telephone Befriending and Money Matters must be 65 or over

SERVICE OFFER: We offer help and advice about benefits, housing, debt, money, lasting power of attorney, social care and support, telephone befriending and activities. We also offer Health Coaching (during periods of illness or injury, or to adjust to long-term conditions), Complex Community Care Support (helping people living with complex health and/or social conditions who need regular practical and emotional support to live as independently as possible), Social activities and events and Telephone Befriending and Active Befriending services. In addition, Vera, our virtual assistant, is available to give information via our website.

CRITERIA: Our services are for people aged 50 and over, including carers and families, in the Norwich and Greater Norwich area.

SERVICE OFFER: Our services offer support against the physical and mental health impacts of loneliness and isolation.

CRITERIA: We can support people in Great Yarmouth, Norwich, South Norfolk and Broadland.

SERVICE OFFER:
CAN Connect offers support to those feeling lonely and isolated, we can help to connect you with people and activities in your community as well as provide a range of support to help you achieve your goals. We are currently able to offer some face-to-face appointments again.

CRITERIA:
We support anyone over the age of 18 who is lonely or isolated in Breckland and the North Norfolk area.

Service offer: We provide a safe space for women to come together and support each other at their own pace. We aim to help women build confidence, resilience and develop friendships in ways that work for them. Our collaborative, co-produced services include social groups, specialist support, peer mentoring, signposting and courses.

Criteria: Women living within the borough of Great Yarmouth

SERVICE OFFER: Norfolk Libraries work with the Royal Voluntary Service delivering books on wheels to people who would like to use the library service but are unable to get to a branch or mobile library due to disability, mobility, or caring commitments.

CRITERIA: This service is open to all Norfolk residents who are housebound, have mobility issues or caring commitments that would prevent them from visiting a library

SERVICE OFFER:
We offer support and advice in befriending, family, loneliness and social isolation and mental health.

CRITERIA:
Our service is offered to all adults in West Norfolk.

SERVICE OFFER: We will call service users and read to them from books, magazines or newspapers depending on their interests for up to half an hour, once a week. Reading Friends at Home is dementia friendly and the calls will be adapted to suit the participant’s needs.

CRITERIA: All Norfolk residents.

Service Office: Help and support for substance and alcohol misuse.

Criteria: Must be for those going through the criminal just system.
Must download the linked forms as part of the referral process. Please attach them to any referrals made.

Service Offer:
We believe everyone should have a safe and secure home, so we work one-to-one with people to build their skills, knowledge and confidence about money and housing. We work alongside people, don’t give advice, and support them to find their own solutions.

We also offer small (3-5 people), informal 2-hour group workshops, which facilitate knowledge sharing between peers and helps build confidence in social situations.

Criteria:
We support people living in the Diss, Wymondham and Thetford areas (18+) who have accessed help from a food bank or are at risk of needing to.

We believe everyone should have a safe and secure home, so we work with people to build their skills, knowledge and confidence about money and housing. We work alongside people, don’t give advice, and support them to find their own solutions.

We offer Group workshops (open to all on NCAN). At our small (3-5 people), informal 2-hour group workshops, we facilitate knowledge sharing on: budgeting, debts, benefits, where to find specialist help.
We run workshops during the week in central Norwich locations. We can offer one-to-one support following on from our workshops.

We provide One-to-one support: (Open to: ‘British Red Cross – foodbank support’ ‘NCA Foodbank Advisor Norwich’ (Citizens Advice Norwich foodbank) ‘Shelter Norwich foodbank’, ‘Age UK Norwich’) where we work one-to-one with people to build their skills, knowledge and confidence about money and housing

Criteria: We support people living in Norwich and Greater Norwich area (18+) who are accessing help from a food bank or at risk of needing to.