The service offers:
Advocacy – an advocacy service to accompany people experiencing homelessness through their homelessness application with the Local Housing Authority.
Support – follow on support for people we help once accommodated.
Consultancy – a consultancy and training program for professionals and organisations in the homelessness and periphery sectors to help them support homeless applicants.

Referral Criteria:
Anyone experiencing, or threatened with, homelessness in Norwich.
Particularly people rough sleeping or sofa-surfing.
Referrals will be considered on a case by case basis and not restricted to the above criteria.

SERVICE OFFER:
We offer advice and support to people ages 50+ throughout Norfolk. We have teams specialising in Information and Advice, Digital Inclusion, Telephone Befriending, Advocacy, Financial advice and Travelling Companionship.

For more information, please check our main page and follow the links to our different services.

CRITERIA:
We support people aged 50 and over, including carers and families (excludes Norwich city council area for Advice service). Users of Telephone Befriending and Money Matters must be 65 or over

SERVICE OFFER: We offer help and advice about benefits, housing, debt, money, lasting power of attorney, social care and support, telephone befriending and activities. We also offer Complex Community Care Support (helping people living with complex health and/or social conditions who need regular practical and emotional support to live as independently as possible), Social activities and events and Telephone Befriending and Active Befriending services. In addition, Vera, our virtual assistant, is available to give information via our website.

CRITERIA: Our services are for people aged 50 and over, including carers and families, in the Norwich and Greater Norwich area.

Age UK Norwich are now accepting referrals for Welfare Rights and Benefit Checks only

SERVICE OFFER:
We offer advice on discrimination, education, healthcare and welfare benefits.

CRITERIA:
Our advocacy service is for people in Norwich and East Norfolk.

SERVICE OFFER:
We are a Disabled Persons’ Organisation run by disabled people for disabled people. We offer information and advice in areas such as welfare rights and disability benefits, health and social care needs and other issues related to disability such as accessibility and employment.

CRITERIA:
We are Equal Lives, a disability rights organisation based in Norfolk and Suffolk. Our organisation exists to support people of any age who face disabling barriers and we are dedicated to making their voices heard. We are a user-led organisation, meaning we are led by people who access care and support services themselves.

We are Equal Lives, a disability rights organisation based in Norfolk and Suffolk. We exist to support people of any age who face disabling barriers and we are dedicated to making their voices heard. We are a user-led organisation, meaning we are led by people who access care and support services themselves.

We can support with information, advice and community & child protection advocacy.

We do not accept referrals vice the NCAN Referral System.

SERVICE OFFER:
Fresh Start are a lived experience charity that offers advocacy, advice and guidance to anyone who has been involved with the criminal justice system, or at risk of offending, as well as helping them access services that may be of help to them. We offer a bespoke service, which is person centred. We provide workshops aimed at encouraging people to be job ready, live independently and ultimately create foundations that reduce the risks to re-offending.

CRITERIA:
Our service is available to anyone living in Norfolk, or intending to live in Norfolk, aged over 18 years of age, involved in the Criminal Justice System or at risk of becoming involved.

Norfolk Advocacy Partnership advocates for systems-wide change across Norfolk. We aim to disable barriers for people of protected characteristics, from disability to age and race.
Our Partners include Equal Lives, Age UK Norwich, Age UK Norfolk, Deaf Connexions, MAP, Opening Doors, The Bridge+ and West Norfolk Deaf Association.

SERVICE OFFER:
We are a user-led organisation run by and for people with learning disabilities. We offer information, advice and support on discrimination, healthcare, welfare benefits social care and advocacy.

CRITERIA:
We support adults with learning disabilities in Norfolk.

SERVICE OFFER
We offer advocacy covering many areas including.
• NHS complaints Advocacy
• Independent Mental Health Advocacy (IMHA)
• Care Act Advocacy
• Independent Mental Capacity Advocacy (IMCA)
• Relevant Paid Persons Representative

CRITERIA
Over 18yrs
Deaf / Hard of Hearing / Deafblind
Cover all area in Norfolk

SERVICE OFFER:
Wonder+ offers advocacy, advice and guidance to women offenders, or at risk of offending, as well as helping them access services that may be of help to them.

CRITERIA:
Our service is available to women living in Norfolk, or intending to live in Norfolk, aged over 18 years of age, involved in the Criminal Justice System or at risk of becoming involved.