Access Migrant Support

http://www.accessmigrantsupport.org.uk/

SERVICE OFFER: We offer multi-lingual advice covering debt, discrimination, domestic abuse, employment, family, healthcare, housing, immigration, welfare benefits.

CRITERIA: Our services are offered to migrant communities in East Anglia. Unfortunately we cannot support with asylum seekers cases at the moment.

  • 01553 773905
  • 41 Old Hospital Mews, Hospital Walk, King's Lynn, PE30 5RU, United Kingdom

Age UK Norfolk

https://www.ageuk.org.uk/norfolk/

SERVICE OFFER: We offer help and advice about benefits, housing, debt, money, lasting power of attorney, social care and support, telephone befriending and activities.

CRITERIA: We support people aged 50 and over, including carers and families (excludes Norwich).

  • 0300 500 1217
  • 300 St Faith's Road, Norwich, NR6 7BJ

Age UK Norwich

https://www.ageuk.org.uk/norwich/

SERVICE OFFER: We offer help and advice about benefits, housing, debt, money, lasting power of attorney, social care and support, telephone befriending and activities.

CRITERIA: Our services are for people aged 50 and over, including carers and families, in the Norwich area only.

  • 01603 496333
  • Information and Advice Centre, 60 London Street, Norwich, NR2 1JX

CAN CONNECT

https://canconnect.org.uk/get-support/

SERVICE OFFER:
Our service offer includes befriending as well as advice on debt, domestic abuse, education, employment, family, housing, loneliness and social isolation, mental health and welfare benefits.

CRITERIA:
We support anyone over the age of 18 who is lonely or isolated in the North Norfolk area.

  • Natalie Hickman
  • 01362 698216

Coming soon – Norfolk Warm and Wise (Citizens Advice)

SERVICE OFFER: We help with a wide range of energy related consumer advice including switching, reviewing tariffs, dealing with fuel debts, benefit entitlements, grants and energy efficiency improvements

CRITERIA: Open to all Norfolk residents

  • Caroline Mackinson
  • 01379 658200
  • project.coordinator@cadat.org.uk

Deaf Connexions

http://deafconnexions.org.uk/

SERVICE OFFER:
We offer advice on discrimination, education, healthcare and welfare benefits.

CRITERIA:
Our advocacy service is for people in Norwich and East Norfolk.

  • 01603 660889
  • deaf.connexions
  • Rotary House, King Street, Norwich, NR1 2BL, England

Diss, Thetford & District Citizens Advice

http://www.cadat.org.uk/

SERVICE OFFER: We offer a broad range of advice including debt, welfare benefits, housing, employment, immigration, health, consumer and family.

CRITERIA: This service is for the Diss and Thetford area only.

  • 03444 111 444
  • Shelfanger Road, Diss, IP22 4EH, United Kingdom

Equal Lives

http://www.equallives.org.uk

SERVICE OFFER:
We are a disability rights organisation led by disabled people. We offer advice in debt, employment, welfare benefits and discrimination.

CRITERIA:
Our service is for people with mental and/or physical disabilities.

  • 01508 491210
  • 01508 491216
  • 15 Manor Farm Barns, Fox Road, Framingham Pigot, Norfolk, NR14 7PZ, England

Future Projects

http://www.futureprojects.org.uk

SERVICE OFFER:
Through our various programmes we provide advice and support on education, employment, welfare benefits and wellbeing, aiming to empower our clients to improve their confidence and skills and overcome exclusion. In addition to our one-to-one support, we offer a wide range of group based activities.

CRITERIA:
We offer support to families and individuals in Norfolk who are facing mentally and financially challenging situations.

  • 01603 271331
  • Baseline Centre, 65/67 Knowland Grove, Norwich, NR5 8YD

Mancroft Advice Project (MAP)

http://www.map.uk.net

SERVICE OFFER:
We offer advice in the following areas: housing; money and benefits; employment, education and training; being a young parent; relationships, sex and sexual health; gender identity; mental health; drugs and alcohol.

CRITERIA:
We offer this service to 11–25-year-olds.

  • 01603 766994
  • The Risebrow Centre, Chantry Road, Norwich, NR2 1RF

Money Advice Hub

https://www.moneyadvicehub.org.uk/

SERVICE OFFER:
We provide advice on debt, housing, welfare benefits, money advice, digital inclusion and wellbeing.

CRITERIA:
We are based in Kings Lynn, West Norfolk but we provide services across the East of England and wider (subject to funding arrangements and contracts).

  • Money Advice Hub Team
  • 0333 305 7648
  • King's Lynn Innovation Centre, Innovation Way, King's Lynn, PE30 5BY, Norfolk

Norfolk Citizens Advice

https://www.ncab.org.uk/

SERVICE OFFER:
We offer a broad range of advice including debt, welfare benefits, housing, employment, immigration, health, family and consumer.

CRITERIA:
Our service excludes Diss and Thetford areas.

  • 0800 144 8848
  • The Forum, Millennium Plain, Norwich, Norfolk, NR2 1TF

Norfolk Community Law Service

http://www.ncls.co.uk/

SERVICE OFFER:
We offer free, confidential, and independent legal advice in the following areas: employment law, family law, general law, discrimination, domestic abuse, debt, immigration and welfare benefits (appeals and tribunals only).

CRITERIA:
We offer this service to people in Norfolk who might not otherwise be able to access legal assistance. We do not advise on criminal law (unless relating to Domestic Abuse).

  • 01603 496623
  • 14 Prince of Wales Road, 2-16 Colegate, Norwich, Norfolk, NR1 1LB, United Kingdom

Norfolk Warm Homes Fund (closed on NCAN at the moment)

SERVICE OFFER:
We have a grant to provide first time central gas, oil or LPG central heating installation, as well as repairs to eligible recipients. We can also help with energy advice, bills and income maximisation (benefits applications).

CRITERIA:
The support is for individuals and families living in fuel poverty in Norfolk.

  • Michelle Dickerson, Administrator Warm Homes Fund
  • 01603 430103

Social Prescribing

SERVICE OFFER:
We offer support in befriending, debt, employment, domestic abuse, equality issues, family, healthcare, housing, consumer rights, immigration, loneliness and social isolation, mental health, welfare benefits and more.

CRITERIA:
Our service is available to any adult over 18, with no upper age limit, in Norfolk. Those who could benefit from social prescribing include people with mild or long-term mental health problems, people with complex needs, people who are socially isolated and those with multiple long-term conditions who frequently attend either primary or secondary health care.

The Bridge Plus+

http://www.bridgeplus.org.uk

SERVICE OFFER:
The Bridge Plus+ provides information, advice and services that range across employment, equality, housing, immigration, welfare benefits and advocacy.

CRITERIA:
Our service is for Black, Asian and Minority Ethnic communities in Norwich and the surrounding areas.

  • 01603617076
  • Sackville Place, 44-48 Magalen St, Norwich, Norfolk, NR3 1JU

The Crossing – Thetford

http://www.accessct.org/

SERVICE OFFER:
We offer advice and guidance on domestic abuse, housing, employment, wellbeing and welfare benefits.

CRITERIA:
We’re open to all in the Thetford and Breckland area. Beyond this locality, we may be able to refer or signpost to other Access Community Trust support teams across Norfolk.

  • 28 Gordon Road, Lowestoft, NR32 1NL

Wonder+

SERVICE OFFER:
Wonder+ offers advocacy, advice and guidance to women offenders, or at risk of offending, as well as helping them access services that may be of help to them.

CRITERIA:
Our service is available to women living in Norfolk, or intending to live in Norfolk, aged over 18 years of age, involved in the Criminal Justice System or at risk of becoming involved.

  • Wonder+ Coordinator
  • 01603327881