Catch 22 – Energise

SERVICE OFFER: Catch22 is a social business: a not-for-profit business with a social mission. We deliver high-quality, tailored programmes that equip individuals facing barriers to work with the support they need for a path into sustainable employment or training. Connecting people aged 18+ who face barriers to work to entry-level energy transition jobs and apprenticeships. Every service user who participates in the programme will be given a dedicated Employability Coach who will offer tailored one-to-one support.

REFERRAL CRITERIA: Anyone living in Norfolk who is aged 18 and above and has at least one barrier to employment.

  • Jo Penniston
  • Jo.Penniston@catch-22.org.uk

DIAL-Great Yarmouth

http://www.dial-greatyarmouth.org.uk

SERVICE OFFER:
We offer free confidential information and advice to disabled and vulnerable people across the Borough.
We can offer support on: Benefits & entitlement; Money, Debt and finances; Help to find employment; Non-Medical Health support e.g registering at a GP, getting Covid vaccine; Digital Inclusion; Budgeting and Financial Awareness.

CRITERIA:
We offer services to: Parents/carers; Carers; People with learning disabilities; People with physical disabilities; People in social isolation; Other vulnerable people in Great Yarmouth Borough Council.

  • Jo Howes, Administration Manager
  • 07864095468
  • johowes@dial-greatyarmouth.org.uk
  • KINGSIDE 26/27 King Street, Great Yarmouth, NR30 2NZ
Equal Lives

Equal Lives – Financial Hardship Advice

SERVICE OFFER: Our Financial Hardship Adviser can offer free independent, impartial information and guidance on a range of financial issues for adults who find themselves at risk of, or in financial crisis.
REFERRAL CRITERIA: The service is open to both new and existing clients of Equal Lives who experience disabling barriers and are living in Norfolk.

  • advice@equallives.org.uk
  • 01508 491210, option 2
Equal Lives

Equal Lives Advice and Membership

http://www.equallives.org.uk

SERVICE OFFER:
We are a Disabled Persons’ Organisation run by disabled people for disabled people. We offer information and advice in areas such as employment, finances, social care and discrimination.
Please note that we are no longer contracted to provide support with welfare benefit appeals.
CRITERIA:
Our service is for disabled people, people with mental health needs and anyone facing disabling barriers.

  • 01508 491 210
  • info@equallives.org.uk
  • Equal Lives, Ground Floor, St Vedast House, St Vedast Street, Norwich, Norfolk, NR1 1BT, England

Fresh Start Future Enterprises

http://www.fsfe.co.uk

SERVICE OFFER:
Fresh Start are a lived experience charity that offers advocacy, advice and guidance to anyone who has been involved with the criminal justice system, or at risk of offending, as well as helping them access services that may be of help to them. We offer a bespoke service, which is person centred. We provide workshops aimed at encouraging people to be job ready, live independently and ultimately create foundations that reduce the risks to re-offending.

CRITERIA:
Our service is available to anyone living in Norfolk, or intending to live in Norfolk, aged over 18 years of age, involved in the Criminal Justice System or at risk of becoming involved.

  • 01603 273634
  • mail@fsfe.co.uk
  • 60-62 Pitt Street, Norwich, Norfolk, NR3 1DF

Future Projects Support (Norwich and local only)

http://www.futureprojects.org.uk

SERVICE OFFER:
Through our various programmes we provide advice and support on education, employment, welfare benefits and wellbeing, aiming to empower our clients to improve their confidence and skills and overcome exclusion. In addition to our one-to-one support, we offer a wide range of group based activities.

CRITERIA:
We offer support to families and individuals who are facing mentally and financially challenging situations. We only operate in Norwich and the immediate local area.

  • 01603 327 889
  • support@futureprojects.org.uk
  • Baseline Centre, 65/67 Knowland Grove, Norwich, NR5 8YD

IPS Routes Employment Service @ Norfolk and Waveney MIND

https://www.norfolkandwaveneymind.org.uk/support-and-information/our-service-directory/routes-inclusive-employment-service

SERVICE OFFER:
We offer support into paid employment through one to one coaching and employer contacts made specifically on behalf of each individual. We also support people already in work to retain employment.

CRITERIA:
1) Open to those whose GP Surgery falls within Norfolk and Waveney and have the right to work in the UK.
2) Individuals must have been receiving clinical support for their mental health for 6 months (including receiving medication), or have a diagnosis such as; psychosis, bipolar, anxiety disorder, eating disorder or personality disorder.
3) Aged 18+

  • 0300 330 5488
  • employment@norfolkandwaveneymind.org.uk
MAP Mancroft Advice Project

Mancroft Advice Project (MAP)

http://www.map.uk.net

SERVICE OFFER:
We offer advice in the following areas: housing; money and benefits; employment, education and training; being a young parent; relationships, sex and sexual health; gender identity; mental health; drugs and alcohol.

CRITERIA:
We offer this service to 11–25-year-olds.

  • 01603 766994
  • info@map.uk.net
  • The Risebrow Centre, Chantry Road, Norwich, NR2 1RF

New Routes Integration

http://www.newroutes.org.uk

SERVICE OFFER:
We provide support on matters such as education, employment, equality issues, discrimination, housing, immigration, loneliness and social isolation, and mental health and physical health.

CRITERIA:
We support refugees, asylum seekers and migrants in Norwich.

  • 01603662648
  • projects@newroutes.org.uk
  • Catherine Wheel Opening, Norwich, Norfolk, NR3 3BQ, United Kingdom

Norfolk Adult Learning

SERVICE OFFER:
– Courses for adults, including vocational qualifications and apprenticeships,
– One-to-one Skills and Career Advice
– Information, Advice and Guidance on further learning and training, employment, jobs and starting a new business.

CRITERIA:
Norfolk residents aged 19 plus. Please check our courses for up-to-date eligibility. Family Learning programmes for parents and carers aged 16 plus with their children. Many of our courses can be free.

  • 0344 800 8020 (option 5)
  • adultlearning@norfolk.gov.uk

Norfolk Citizens Advice

https://www.ncab.org.uk/

SERVICE OFFER:
We offer a broad range of advice including debt, welfare benefits, housing, employment, immigration, health, family and consumer.

CRITERIA:
Our service excludes Diss and Thetford areas.

  • 0800 144 8848
  • public@ncab.org.uk
  • 54 Whiffler Road, Norwich, Norfolk, NR3 2AY
Norfolk Community Law Service

Norfolk Community Law Service

http://www.ncls.co.uk/

SERVICE OFFER:
We offer free, confidential, and independent legal advice in the following areas: employment law, family law, general law, discrimination, domestic abuse, debt, immigration and welfare benefits (appeals and tribunals only).

CRITERIA:
Our services are open to anyone who lives in Norfolk, in particular to those who may not otherwise be able to access legal assistance or debt advice. We do not advise on criminal law (unless relating to Domestic Abuse).

For more information about each service, please click the links in our profile.

  • 01603 496623
  • info@ncls.co.uk
  • 14 Prince of Wales Road, Norwich, Norfolk, NR1 1LB, United Kingdom

Orbit Housing

Service Offer:
For Orbit residents, we can offer support with wellbeing, budgeting and money advice, education and employment support & digital inclusion.

Criteria:
Clients referred to our service must already be an Orbit customer

  • Joanna Judge
  • 0758100872
  • joanna.judge@orbit.org.uk

Social Prescribing – Norwich & Broadland

SERVICE OFFER:
We offer support to people who are experiencing either physical or mental health problems which are being caused or exacerbated by social circumstances and who may, therefore, be frequently attending primary or secondary health services. Advice, support and guidance is available in relation to a number of issues including budgeting, housing, social isolation, family and relationships, care and carers, consumer and welfare benefits. We are not able to provide debt or legal advice.

CRITERIA:
Our service is open to anybody aged 18 or over and who is registered to a GP in the Norwich Primary Care Network. Please note that not all Broadland practices are in the Norwich PCN. To find out more please e-mail livingwellworkers@ncab.org.uk

  • 01603 863576
  • livingwellworkers@ncab.org.uk

The Crossing – Thetford

http://www.accessct.org/

SERVICE OFFER:
We offer advice and guidance on issues ranging from Housing, General advice, Benefits support, Blue light services support, Veteran & families support, Digital Inclusion, Support with looking for/ returning to work, Support to access training/education, General Mental Health and Wellbeing guidance, Signpost and supported access to specialised services including:  Domestic Abuse Debt Management

CRITERIA:
We’re open to all in the Thetford and Breckland area. Beyond this locality, we may be able to refer or signpost to other Access Community Trust support teams across Norfolk.

  • 07341469417
  • linda.barfield@accessct.org

The Feed

https://thefeed.org.uk/

SERVICE OFFER:
We provide supported work experience within our social café and catering enterprise, we deliver a 12 week well-being women’s only course and provide a Community Fridge.

CRITERIA:
We work in Norwich with people who have been at risk of homelessness, had mental health problems, addiction issues, an offence history, or other major barriers.

  • 01603 850447
  • info@thefeed.org.uk
  • 78-80 Prince of Wales Road, Norwich, NR1 1NJ

The Matthew Project

http://www.matthewproject.org/

SERVICE OFFER:
We provide information, support and advice around substance misuse, for wellbeing, better mental health and employment opportunities.

CRITERIA:
We provide support to young people, veterans, professionals, people in recovery, and the family and carers of those affected by substance misuse in the East of England.

  • 0300 7900 227
  • Nedeham House, 22 St. Stephens Road, Norwich, NR1 3QU, United Kingdom

Wellbeing Service Norfolk and Waveney (IAPT)

http://www.wellbeingnands.co.uk

SERVICE OFFER:

NHS service offering talking therapies including Cognitive Behavioural Therapy; Counselling; EMDR as well as a range of online workshops ideal for everyone to access. We also offer social recovery interventions including peer support, employment advice and social events.

CRITERIA:

Age 16+ presenting with stress, anxiety or depression and not requiring specialist mental health services.
Please note: once a referral is accepted our admin team will make contact with the client via text, email or phone within a week to offer them an appointment for an initial assessment. Our usual waiting times for initial assessment are 2-3 weeks. If your client has not heard from us, please do not hesitate to get in touch. You or the client can contact us directly on admin@wellbeingnandw.co.uk or 0300 123 1503.

  • Wellbeing Service
  • 0300 123 1503
  • admin@wellbeingnandw.co.uk
  • The Conifers, Hellesdon Hospital, Drayton High Road, Norwich, Norfolk, NR6 5BE, United Kingdom

Wonder+

SERVICE OFFER:
Wonder+ offers advocacy, advice and guidance to women offenders, or at risk of offending, as well as helping them access services that may be of help to them.

CRITERIA:
Our service is available to women living in Norfolk, or intending to live in Norfolk, aged over 18 years of age, involved in the Criminal Justice System or at risk of becoming involved.

  • Wonder+ Coordinator
  • 01603327881
  • wonderplus@stgilestrust.org.uk

Your Own Place (Diss, Wymondham & Thetford)

http://www.yourownplace.org.uk/

Service Offer:
We believe everyone should have a safe and secure home, so we work one-to-one with people to build their skills, knowledge and confidence about money and housing. We work alongside people, don’t give advice, and support them to find their own solutions.

We also offer small (3-5 people), informal 2-hour group workshops, which facilitate knowledge sharing between peers and helps build confidence in social situations.

Criteria:
We support people living in the Diss, Wymondham and Thetford areas (18+) who have accessed help from a food bank or are at risk of needing to.

  • 23, Johnson Place, Norwich, Norfolk, NR2 2SA

Your Own Place (Norwich)

http://www.yourownplace.org.uk

We believe everyone should have a safe and secure home, so we work with people to build their skills, knowledge and confidence about money and housing. We work alongside people, don’t give advice, and support them to find their own solutions.

We offer Group workshops (open to all on NCAN). At our small (3-5 people), informal 2-hour group workshops, we facilitate knowledge sharing on: budgeting, debts, benefits, where to find specialist help.
We run workshops during the week in central Norwich locations. We can offer one-to-one support following on from our workshops.

We provide One-to-one support: (Open to: ‘British Red Cross – foodbank support’ ‘NCA Foodbank Advisor Norwich’ (Citizens Advice Norwich foodbank) ‘Shelter Norwich foodbank’, ‘Age UK Norwich’) where we work one-to-one with people to build their skills, knowledge and confidence about money and housing

Criteria: We support people living in Norwich and Greater Norwich area (18+) who are accessing help from a food bank or at risk of needing to.

  • 01603 611910
  • 23, Johnson Place, Norwich, Norfolk, NR2 2SA, United Kingdom