Access Migrant Support

SERVICE OFFER: We offer multi-lingual advice covering debt, discrimination, domestic abuse, employment, family, healthcare, housing, immigration, welfare benefits.

CRITERIA: Our services are offered to migrant communities in East Anglia. Unfortunately we cannot support with asylum seekers cases at the moment.

  • 01553 773905
  • 41 Old Hospital Mews, Hospital Walk, King's Lynn, PE30 5RU, United Kingdom


Our service offer includes befriending as well as advice on debt, domestic abuse, education, employment, family, housing, loneliness and social isolation, mental health and welfare benefits.

We support anyone over the age of 18 who is lonely or isolated in the North Norfolk area.

  • Natalie Hickman
  • 01362 698216

Diss, Thetford & District Citizens Advice

SERVICE OFFER: We offer a broad range of advice including debt, welfare benefits, housing, employment, immigration, health, consumer and family.

CRITERIA: This service is for the Diss and Thetford area only.

  • 03444 111 444
  • Shelfanger Road, Diss, IP22 4EH, United Kingdom

Equal Lives

We are a disability rights organisation led by disabled people. We offer advice in debt, employment, welfare benefits and discrimination.

Our service is for people with mental and/or physical disabilities.

  • 01508 491210
  • 01508 491216
  • 15 Manor Farm Barns, Fox Road, Framingham Pigot, Norfolk, NR14 7PZ, England

Future Projects

Through our various programmes we provide advice and support on education, employment, welfare benefits and wellbeing, aiming to empower our clients to improve their confidence and skills and overcome exclusion. In addition to our one-to-one support, we offer a wide range of group based activities.

We offer support to families and individuals in Norfolk who are facing mentally and financially challenging situations.

  • 01603 271331
  • Baseline Centre, 65/67 Knowland Grove, Norwich, NR5 8YD

Mancroft Advice Project (MAP)

We offer advice in the following areas: housing; money and benefits; employment, education and training; being a young parent; relationships, sex and sexual health; gender identity; mental health; drugs and alcohol.

We offer this service to 11–25-year-olds.

  • 01603 766994
  • The Risebrow Centre, Chantry Road, Norwich, NR2 1RF

New Routes Integration

We provide support on matters such as education, employment, equality issues, discrimination, housing, immigration, loneliness and social isolation, and mental health.

We support refugees, asylum seekers and migrants in Norwich.

  • Dee Robinson
  • 01603662648
  • Catherine Wheel Opening, Norwich, Norfolk, NR3 3BQ, United Kingdom

Norfolk Citizens Advice

We offer a broad range of advice including debt, welfare benefits, housing, employment, immigration, health, family and consumer.

Our service excludes Diss and Thetford areas.

  • 0800 144 8848
  • The Forum, Millennium Plain, Norwich, Norfolk, NR2 1TF

Norfolk Community Law Service

We offer free, confidential, and independent legal advice in the following areas: employment law, family law, general law, discrimination, domestic abuse, debt, immigration and welfare benefits (appeals and tribunals only).

We offer this service to people in Norfolk who might not otherwise be able to access legal assistance. We do not advise on criminal law (unless relating to Domestic Abuse).

  • 01603 496623
  • 14 Prince of Wales Road, 2-16 Colegate, Norwich, Norfolk, NR1 1LB, United Kingdom

Social Prescribing

We offer support in befriending, debt, employment, domestic abuse, equality issues, family, healthcare, housing, consumer rights, immigration, loneliness and social isolation, mental health, welfare benefits and more.

Our service is available to any adult over 18, with no upper age limit, in Norfolk. Those who could benefit from social prescribing include people with mild or long-term mental health problems, people with complex needs, people who are socially isolated and those with multiple long-term conditions who frequently attend either primary or secondary health care.

The Bridge Plus+

The Bridge Plus+ provides information, advice and services that range across employment, equality, housing, immigration, welfare benefits and advocacy.

Our service is for Black, Asian and Minority Ethnic communities in Norwich and the surrounding areas.

  • 01603617076
  • Sackville Place, 44-48 Magalen St, Norwich, Norfolk, NR3 1JU

The Crossing – Thetford

We offer advice and guidance on domestic abuse, housing, employment, wellbeing and welfare benefits.

We’re open to all in the Thetford and Breckland area. Beyond this locality, we may be able to refer or signpost to other Access Community Trust support teams across Norfolk.

  • 28 Gordon Road, Lowestoft, NR32 1NL

The Feed

We provide supported work experience within our social café and catering enterprise, we deliver a 12 week well-being women’s only course and provide a Community Fridge.

We work in Norwich with people who have been at risk of homelessness, had mental health problems, addiction issues, an offence history, or other major barriers.

  • 01603 850447
  • 78-80 Prince of Wales Road, Norwich, NR1 1NJ

The Matthew Project

We provide information, support and advice around substance misuse, for wellbeing, better mental health and employment opportunities.

We provide support to young people, veterans, professionals, people in recovery, and the family and carers of those affected by substance misuse in the East of England.

  • 0300 7900 227
  • Nedeham House, 22 St. Stephens Road, Norwich, NR1 3QU, United Kingdom

Wellbeing Service Norfolk and Waveney (IAPT)


NHS service offering talking therapies including Cognitive Behavioural Therapy; Counselling; EMDR as well as a range of online workshops ideal for everyone to access. We also offer social recovery interventions including peer support, employment advice and social events.


Age 16+ presenting with stress, anxiety or depression and not requiring specialist mental health services.

  • Wellbeing Service
  • 0300 123 1503
  • The Conifers, Hellesdon Hospital, Drayton High Road, Norwich, Norfolk, NR6 5BE, United Kingdom


Wonder+ offers advocacy, advice and guidance to women offenders, or at risk of offending, as well as helping them access services that may be of help to them.

Our service is available to women living in Norfolk, or intending to live in Norfolk, aged over 18 years of age, involved in the Criminal Justice System or at risk of becoming involved.

  • Wonder+ Coordinator
  • 01603327881

Your Own Place CIC

We work to prevent homelessness by building financial, digital, emotional knowledge, skills and resilience. We can support with debt, employment, housing, befriending and mental health.

We support anyone at risk of homelessness.

  • Rebecca White
  • 07530028446
  • 23, Johnson Place, Norwich, Norfolk, NR2 2SA, United Kingdom