Diss, Thetford & District Citizens Advice


We are continuing to offer telephone and email support via our usual channels.

You can call us on 03444 111 444 (local rate) Monday-Friday, 9-5

You can email us on dissadviser@cadat.org.uk or advice.thetford@cadat.org.uk

We are offering a reduced face-to-face service at our Diss office, by appointment only. Click here to see ‘what to expect at an appointment’.

We are still here to help.


We provide free, confidential and impartial advice and campaign on big issues affecting people's lives. These include debt, welfare benefits, housing, employment, immigration, health, consumer and family. Our goal is to help everyone find a way forward, whatever problem they face. We're an independent charity and part of the Citizens Advice network across England and Wales.



You can refer clients directly to our Debt team via the NCAN referral system. We are a specialist debt advice, case work and court representation team. This service is for debt advice and income maximisation with a focus on reducing hardship.  We offer appointments face to face and telephone/virtually.  Please note this service is not available over webchat or email.  We do not accept referrals for clients who are self-employed.

  • 03444 111 444
  • advice@disscab.cabnet.org.uk
  • Shelfanger Road, Diss, IP22 4EH, United Kingdom

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