Arrange a face to face session

You can call to make an appointment to see someone, or pop in – where you will have an initial chat with one of the team to see how they can best help.


0344 515 1860

Opening times: The opening hours are 9 -5pm for pre-booked appointments. Drop-in sessions run from 10am to 4pm daily

  • Monday: 9:00am - 5:00pm
  • Tuesday: 9:00am - 5:00pm
  • Wednesday: 9:00am - 5:00pm
  • Thursday: 9:00am - 5:00pm
  • Friday: 9:00am - 5:00pm
  • Saturday: Closed
  • Sunday: Closed


Just five-minute walk from Anglia Square or Tombland bus stops. and fifteen-minute walk from Castle Meadow, and Norwich train/bus stations. The closest carpark is the Magdalen Street pay and display on St Saviours Lane.

Located on the corner of Fishergate and Whitefriars, next to the bridge. Please buzz the bell.

Areas that we cover

  • > Norwich,
  • > Kings Lynn,
  • > Norfolk,
  • > North and West Suffolk


  • > Wheelchair access
  • > Adapted toilets
  • > Computers and phones
  • > Access to interpreters and Language Line

  • 0344 515 1860
  • Whitefriars House, 50 Fishergate, Norwich, NR3 1SE, United Kingdom