Norfolk Assistance Scheme

NAS provides a service to Norfolk residents when they are going through a period of crisis or have a vulnerability. Applicants are awarded a voucher to redeem with one of our partners to purchase essential household items. NAS also award PayPoint vouchers for emergency fuel and daily living expenses.

NAS is administered by Norfolk County Council’s Financial Services Exchequer.

We look to help people who are unable to meet their immediate short-term needs or need to set up home in an unfurnished or partially-furnished new property.

We aim to treat all applicants fairly and equitably with full consideration given to their circumstances.

We also signpost to alternative avenues of support or funding where possible, in order to protect applicants from returning to crisis situations and ensure the remaining funds are available for people in the most acute need.

Consideration is given to the nature, extent and urgency of the need in every case where an application for assistance is made.

To see our full eligibility list, follow this link https://www.norfolk.gov.uk/care-support-and-health/support-for-living-independently/money-and-benefits/norfolk-assistance-scheme 

  • NAS Officer Christina Campbell
  • 01603 223392 option 5

Contact Norfolk Assistance Scheme