Norfolk and Waveney Community Support Service provides short-term, practical support for:
- patients being discharged from hospital on Pathway 0 to help them return to the community safely.
- people in the community who need help with temporary issues to help them stay safe at home.
Our team of staff and volunteers can help on a temporary basis with a variety of tasks, including:
- Pre and post discharge support e.g. home preparation, welfare checks or calls following discharge.
- Support with daily activities, e.g. medication pick-up, food shopping, light household jobs, dog walking.
- Home and personal safety checks e.g. welfare checks or calls, assessment of trips and falls hazards, availability of basic utilities.
- Well-being, e.g. short-term companionship, support regaining independence, support identifying and attending community groups, rebuilding confidence, encouragement to follow health plans.
- Support accessing services, e.g. support arranging appointments and transport, companionship to healthcare appointments, support with referrals to other services, digital literacy support.
- Carer support, e.g. companionship, short-term support post-discharge.
Support is temporary and typically for up to 2 weeks. Depending on the level of need this can be extended to ensure the client is supported within the community and linked with other services or community groups where appropriate.
Support can be provided to residents of Norfolk and Waveney who are 18 or over. We cannot accept requests for personal care, respite or support for those with complex needs.