We are Equal Lives, a disability rights organisation based in Norfolk and Suffolk. We exist to support people of any age who face disabling barriers and we are dedicated to making their voices heard. We are a user-led organisation, meaning we are led by people who access care and support services themselves.
Our organisation can support with information, advice, community and child protection advocacy.
Our Advice team provides a telephone and email enquiry service. They can provide advice around:
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- Information and advice on finding support
- Discrimination and rights
- Who can help in a crisis
- Independent living
- Social care
- Accessibility
- Complaints about companies/services
- Money and debt issues – referred to our Financial Hardship Adviser
Please be aware that we are not able to support with some welfare benefit issues such as:
- Welfare benefit appeals
- Attendance at assessments
- Universal Credit (including Housing Element)
- Child DLA
You can call and speak to one of our team between 10am and 4pm, Monday to Friday. We are closed on Bank Holidays.
If we are unable to help with your query, we will try to signpost you somewhere that can.
You can also request for us to call you by emailing advice@equallives.org.uk
