We are Equal Lives. A disability rights organisation based in Norfolk and Suffolk. We exist to support people of any age who face disabling barriers and we are dedicated to making their voices heard. We are a user led organisation, meaning we are led by people who access care and support services themselves.
We believe in supporting people to empower themselves to live independent lives. We can support with Information & Advice, Shopmobility and Campaigning.
Please be aware that as of the 1st April 2022 our services have changed. We are no longer contracted to provide advice about Welfare Benefits or Welfare Benefits Appeals, and this includes PIP, ESA and DLA. If you’re looking for support with benefits you can now call the new Norfolk Advice Network Helpline on 0333 996 8333.
Information, Advice and Membership team
Our friendly Information, Advice and Membership team offers a telephone and email enquiry service. They can provide advice on:
- > Discrimination and legal rights
- > Complaints about companies/services
- > Mental health
- > Who can help in a crisis
- > Motability and the Blue Badge Scheme
- > Getting support
- > Independent living
- > Continuing healthcare
- > Direct payments
- > Accessibility
You can call and speak to one of our team to get information and advice between 9.30am and 4.00pm, Monday to Friday. We are closed on Bank Holidays.
If we are unable to help with your query, we will try to signpost you somewhere that can.
You can also request for us to call you by emailing email@example.com