SERVICE OFFER:
Our Day Time Hub (9:30am – 4:30pm Monday – Friday Thetford & 11:00am – 6:00pm Sunday – Monday Aylsham) is open to people ages 18+ who require wellbeing support either as a one-off sessions, or for extended periods of time. Access via direct walk-in, or by professional referral, or by calling 111 Mental Health.
Support is given 1-2-1 and group support is also available.
Our evening Sanctuary in Aylsham provides crisis support during periods of time when most people would be going through difficulties alone. We offer bother referral and appointment only sessions between 6:30pm – 12:00am. These sessions are provided by trained intensive crisis workers.

CRITERIA:
• Aged 18+
• Have shown willingness to engage with support
• Have given consent for referral
We must also have the name of the client’s GP Surgery and details of any other professionals involved in the case, such as psychiatrists, wellness professionals, etc.

SERVICE OFFER:

We provide ‘culture therapy’ for people with mental health problems, working in partnership with heritage/arts and social prescribing to deliver projects using resources and expertise from archives, archaeology, historic landscapes, libraries and local heritage organisations.

CRITERIA:

We support people aged 18 + living in Great Yarmouth, Norfolk, Lowestoft and Waveney.

Service Offer:
Within the Gorleston PCN our social prescribers are here to listen, talk things through, support and encourage your readiness for change and put you in touch with or whatever you need to do to support that change.

Criteria:
Our service is open to any age group, for people who are registered at either The Millwood partnership GP Practice or the Beaches Medical Centre which covers the Gorleston PCN. Please note we do not cover Great Yarmouth. To find out more please email gywccg.sp.hwbc@nhs.net.

Service Offer:
We provide early intervention and prevention support services and information to all age groups so we can help empower individuals to improve their mental and emotional wellbeing and to reduce social isolation of LGBT+ individuals living in Norfolk and Waveney.

Criteria:
We accept referrals from individuals who identify as lesbian, gay, bisexual and transgender+ as well as those questioning their sexuality or gender identity. We also accept referrals from parents/carers of LGBT+ individuals who are seeking advice and support.

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Service offer: We provide a safe space for women to come together and support each other at their own pace. We aim to help women build confidence, resilience and develop friendships in ways that work for them. Our collaborative, co-produced services include social groups, specialist support, peer mentoring, signposting and courses.

Criteria: Women living within the borough of Great Yarmouth

SERVICE OFFER:
If you are experiencing low mood, high worry, loss, loneliness, or just not feeling yourself, we can help. Our wellbeing team are here to listen and offer support over the phone and online through a range of signposting, wellbeing calls and/or counselling. This service meets the needs of people experience mild to moderate mental ill-health. We can accept a small number of referrals from non-orbit residents, but our priority are those living within Orbit housing.

CRITERIA:
People living in Norwich (and surrounding areas), Broadland, Waveney, Great Yarmouth.

Service Offer:
For Orbit residents, we can offer support with wellbeing, budgeting and money advice, education and employment support & digital inclusion.

Criteria:
Clients referred to our service must already be an Orbit customer

Suicide Bereavement 1:1 Support:
We offer emotional support and a listening ear to allow clients to talk about the complex emotions and grief that occurs when someone suffers a loss of this nature. We also offer practical help, liaising with doctors, funeral directors and most frequently the coroner’s officer handling the case and are able to attend inquest alongside clients to offer support and understanding. Support is not weekly but spread to navigate the key milestones that occur and is person centred, tailoring support to the individual.

CRITERIA:
Must be within 3 months of loss or before inquest has been held. This service is open to anyone that has experienced the adverse effects of suicide bereavement in the immediacy of loss.

Suicide Bereavement Group Support:
The group support is a structured group running for 8 sessions over 9 weeks. By bringing those together that have been bereaved to suicide we allow participants to share in the commonalities of their loss and grief despite the individual nature of grief. We have seen great results with participants feeling less alone and able to share the “messy stuff” left after loss. The groups run out of our Norfolk and Waveney Mind REST hubs and create a safe, non-judgemental, confidential space.

CRITERIA:
Participants must be over 18, be bereaved to suicide (no time frame) and live within Norfolk or Waveney.

Suicide Bereavement Cafe:
These run periodically out of the REST hub facilities and create an informal drop-in space to share update, meet others and seek further support. There is no referral process for this. On the last Thursday of each month we are at REST Aylsham from 11.30-12.30 and REST Norwich from 14.30-15.30. We are at REST Thetford (Breckland House) on the second to last Thursday from 13:00-14:00

Suicide Bereavement Youth Support Group:
A drop-in space for 18-25 group affected by suicide. These currently run out of Taverham Library on the last Tuesday of every month from 16:00-18:00. We are looking to expand this offering with further support groups to be announced.

CRITERIA:
Must be 18-25 and be affected by suicide

Service Offer:
Give clients the skills and confidence to be safe online and use their tablet, laptop, or smartphone however they want
Help clients find out how to borrow a smartphone, tablet or laptop or even get one to keep forever (for free!) if they need one
Help clients get internet services like free mobile data, cheap broadband tariffs, and much more
Suggest other things, like social groups or learning, to help clients along the way

Criteria:
Currently for clients in West Norfolk
NHS, volunteer groups and local community organisations in West Norflk