SERVICE OFFER:
We offer an adaptation and handy person service throughout West Norfolk to ensure people’s homes continue to meet their needs.

CRITERIA:
We provide our service to anyone with disabilities or eligible health conditions, older people and people on low incomes in King’s Lynn, West Norfolk and Fenland.

SERVICE OFFER:
WNDIS (West Norfolk Disability Information Service) provides information, advice and an advocacy service for disabled people and carers.

CRITERIA:
We offer our service to disabled people and carers in West Norfolk.

NCAN’s Steering Group – an alliance of advice providers – support clients with one or more of the following types of advice, as set out in the NCAN Four Tier Model of Advice: Other support Issue based Advocacy Supporting and enabling a client to secure and exercise their legal rights. This can include accompanying a
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Has your organisation often struggled to connect service users to appropriate support services? Or found service users struggle to follow up with signposting recommendations? The NCAN referral system facilitates professional, accurate and timely referrals between agencies across Norfolk to ensure your clients get the support they need where and when they need it. The system
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The Steering Group NCAN is led by a Steering Group, made up of senior leaders from the following charities. We meet regularly to discuss advice provision, strategy and ensure the advice sector in Norfolk is working in collaboration, not competition: You can follow NCAN on Twitter @norfolk_advice A Day in the Life Jo Willingham, Age
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Benefits for your Client Receiving organisation contacts the client They are referred to the most appropriate agency securely and quickly Avoid the need for the client to repeat their story Benefits for your Agency Access multiple organisations from across Norfolk Send client documents, contact details and confidential information securely Track progress of outgoing referrals Promote
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SERVICE OFFER: We help with a wide range of energy related consumer advice including billing issues/queries, reviewing tariffs, switching, dealing with fuel debts, benefit entitlements, grants and energy efficiency improvements – and help customers to access extra support.

CRITERIA: Operating in the Diss and Thetford area

SERVICE OFFER:
Wonder+ offers advocacy, advice and guidance to women offenders, or at risk of offending, as well as helping them access services that may be of help to them.

CRITERIA:
Our service is available to women living in Norfolk, or intending to live in Norfolk, aged over 18 years of age, involved in the Criminal Justice System or at risk of becoming involved.

SERVICE OFFER: We support all young carers and their families, providing whole family support, 1:1 support to the young carer, groups and more.

CRITERIA: all young carers (below 19 yo) and their families across Norfolk

Looking for advice, but not sure where to turn? Call Your Norfolk Advice Network – a helpline for the public and professionals that can direct you to the right service. The helpline number is 0333 996 8333 and the email is helpline@ncan.co.uk. The helpline is open 10am-4pm Monday to Friday for members of the public,
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