OCD Action
http://www.ocdaction.org.ukSERVICE OFFER: We provide confidential and unbiased mental health support around obsessive compulsive disorder (OCD) and other related disorders.CRITERIA:We offer support for people with OCD, carers and anyone who is concerned that they, or their friends or relatives, may have OCD or a related disorder.
Client Hardship Service
https://www.norfolk.gov.uk/care-support-and-health/support-for-living-independently/money-and-benefits/norfolk-assistance-schemeSERVICE OFFER:
Money-management and budgeting support and advice, involving helping people identify income and outgoings, supporting grant applications, providing cost comparisons for utilities and supporting with switching to cheaper providers or tariffs.
Assess hardship support requests to see if individuals are eligible for essential household items
Connecting people to debt agencies and supporting them with any initial appointments
Warm referrals to support workers, advice organisations and voluntary agencies to provide a wraparound support service and prevent further the situation re-occurring.
Support to re-enter employment through Adult Learning Employability skills and other employability organisations.
Support people with Disability Related Expenses claims – these can reduce the amount that people must pay towards their care.
CRITERIA:
You could be eligible if you fall into any of these groups:
• Working and receiving a means tested benefit
• Claiming benefits
• Disabled/pensioner
• Caring for someone
Relate (pausing referrals on NCAN)
https://www.relate.org.uk/about-us/contact-usSERVICE OFFER:
Our services include relationship counselling for individuals and couples, family counselling, mediation, children and young people’s counselling and sex therapy.
CRITERIA:
Our support is open to everyone. However there is a charge for our services. We are happy to work in partnership with referrers to make our services affordable to people referred to us who are on a low income, where possible. However this means that referrers need to check with us and provide support to enable funding for the person’s support before we can accept the referral.
New Routes Integration
http://www.newroutes.org.ukSERVICE OFFER:
We provide support on matters such as education, employment, equality issues, discrimination, housing, immigration, loneliness and social isolation, and mental health and physical health.
CRITERIA:
We support refugees, asylum seekers and migrants in Norwich.
Temp
Feedback “The NCAN Referral System is invaluable for the debt service at the Norfolk Community Law Service. It provides us with sufficient background information to assess the client’s situation and to ensure that they can access an appropriate service in a timely fashion. It also enables us to be alert to any emergency action that
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Your Own Place (Norwich)
http://www.yourownplace.org.ukWe believe everyone should have a safe and secure home, so we work with people to build their skills, knowledge and confidence about money and housing. We work alongside people, don’t give advice, and support them to find their own solutions.
We offer Group workshops (open to all on NCAN). At our small (3-5 people), informal 2-hour group workshops, we facilitate knowledge sharing on: budgeting, debts, benefits, where to find specialist help.
We run workshops during the week in central Norwich locations. We can offer one-to-one support following on from our workshops.
We provide One-to-one support: (Open to: ‘British Red Cross – foodbank support’ ‘NCA Foodbank Advisor Norwich’ (Citizens Advice Norwich foodbank) ‘Shelter Norwich foodbank’, ‘Age UK Norwich’) where we work one-to-one with people to build their skills, knowledge and confidence about money and housing
Criteria: We support people living in Norwich and Greater Norwich area (18+) who are accessing help from a food bank or at risk of needing to.
Alzheimer’s Society
https://www.alzheimers.org.uk/homepage/169/our_local_officesSERVICE OFFER: We provide information, advice and support on living with dementia, including equality issues, family support, healthcare and welfare benefits.
CRITERIA: We offer support to people with dementia, their families and carers in Norfolk.
Quality Assurance
There are different types of advice available to clients depending on thier individual circumstances, but, as you will already know, all our services are limited to our organisation’s remit. We have developed the NCAN Four Tier Model of Advice to set out some key distinctions between information, advice, and related support. This is to facilitate
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