SERVICE OFFER:
We offer advice and support to people ages 50+ throughout Norfolk. We have teams specialising in Information and Advice, Digital Inclusion, Telephone Befriending, Advocacy, Financial advice and Travelling Companionship.

For more information, please check our pain page and follow the links to our different services.

CRITERIA:
We support people aged 50 and over, including carers and families (excludes Norwich city council area for Advice service). Users of Telephone Befriending and Money Matters must be 65 or over

SERVICE OFFER: We offer help and advice about benefits, housing, debt, money, lasting power of attorney, social care and support, telephone befriending and activities. We also offer Health Coaching (during periods of illness or injury, or to adjust to long-term conditions), Complex Community Care Support (helping people living with complex health and/or social conditions who need regular practical and emotional support to live as independently as possible), Social activities and events and Telephone Befriending and Active Befriending services. In addition, Vera, our virtual assistant, is available to give information via our website.

CRITERIA: Our services are for people aged 50 and over, including carers and families, in the Norwich and Greater Norwich area.

SERVICE OFFER:
We are a Disabled Persons’ Organisation run by disabled people for disabled people. We offer information and advice in areas such as employment, finances, social care and discrimination.
Please note that we are no longer contracted to provide support with welfare benefit appeals.
CRITERIA:
Our service is for disabled people, people with mental health needs and anyone facing disabling barriers.

SERVICE OFFER:
We offer free, confidential, and independent legal advice in the following areas: employment law, family law, general law, discrimination, domestic abuse, debt, immigration and welfare benefits (appeals and tribunals only).

CRITERIA:
Our services are open to anyone who lives in Norfolk, in particular to those who may not otherwise be able to access legal assistance or debt advice. We do not advise on criminal law (unless relating to Domestic Abuse).

Your security and privacy are very important to us at Norfolk Community Advice Network (NCAN). We hold and process information to allow us to advise and assist you with your problem or case. Our Privacy Promise to you: we will keep your information secure and confidential; you are in control of how we use your
Continue reading NCAN Referral System Security and Privacy Notice

Membership Any organisation can be a member of the Norfolk Community Advice Network. Membership is divided into two groups: Accredited Members: To become an Accredited Member of NCAN your organisation must hold a recognised accreditation for the area(s) of advice you provide. Recognised accreditations are: Registration with the Financial Conduct Authority Office of the Immigration
Continue reading How NCAN Partners Work Together

SERVICE OFFER: We provide support in family matters, employment, finances and loneliness and isolation.

CRITERIA: We offer our services to people in the area of Lakenham and Tuckswood, Norwich.

SERVICE OFFER:
Through our various programmes we provide advice and support on education, employment, welfare benefits and wellbeing, aiming to empower our clients to improve their confidence and skills and overcome exclusion. In addition to our one-to-one support, we offer a wide range of group based activities.

CRITERIA:
We offer support to families and individuals who are facing mentally and financially challenging situations. We only operate in Norwich and the immediate local area.

SERVICE OFFER: We offer short-term healthcare support and companionship to help rebuild independence and confidence.

CRITERIA: Support can be provided to residents of Norfolk and Waveney who are 18 or over. We cannot accept requests for personal care, respite or support for those with complex needs.