Service Offer:
Within the Gorleston PCN our social prescribers are here to listen, talk things through, support and encourage your readiness for change and put you in touch with or whatever you need to do to support that change.

Criteria:
Our service is open to any age group, for people who are registered at either The Millwood partnership GP Practice or the Beaches Medical Centre which covers the Gorleston PCN. Please note we do not cover Great Yarmouth. To find out more please email gywccg.sp.hwbc@nhs.net.

SERVICE OFFER:
We offer support to people who are experiencing either physical or mental health problems which are being caused or exacerbated by social circumstances and who may, therefore, be frequently attending primary or secondary health services. Advice, support and guidance is available in relation to a number of issues including budgeting, housing, social isolation, family and relationships, care and carers, consumer and welfare benefits. We are not able to provide debt or legal advice.

CRITERIA:
Our service is open to anybody aged 18 or over and who is registered to a GP in the Norwich Primary Care Network. Please note that not all Broadland practices are in the Norwich PCN. To find out more please e-mail livingwellworkers@ncab.org.uk

SERVICE OFFER: STEAM is a space, that is tailored to offer holistic assistance from fully trained multidisciplinary teams to adults experiencing a mental health crisis – day or night. They can arrange access to guidance across housing, benefits, domestic abuse, LGBTQ+ and more. There are 2 sites: one in King’s Lynn, and another one in Gorleston, near Great Yarmouth.

CRITERIA FOR ACCEPTING REFERRALS: Adults in King’s Lynn & West Norfolk; or Great Yarmouth and East Norfolk.

SERVICE OFFER:

Our Stroke Recovery Service is here for stroke survivors, their families and carers to ensure they have the support they need to rebuild their lives post-stroke and into the longer-term. The impact of stroke can last a lifetime, affecting a person’s physical health, emotional wellbeing, family and finances.  

The Stroke Recovery Service makes sure that people affected by stroke have their needs placed at the centre of their recovery journey. Working in collaboration with others across the stroke pathway and within the wider community, we help ensure people have an integrated and seamless experience of care and that they receive the support they need, when and where they need it.  

Upon referral to the service, we work alongside stroke survivors, their families and carers to develop and deliver a personalised stroke support plan. This is based on what they tell us is important to them, including secondary prevention, emotional needs, and their goals.  

In addition we support stroke survivors and carers affected by aphasia (speech and language difficulties)

The service also provides high quality personalised information and tools for individuals to support recovery and life after stroke.  

REFERRAL CRITERIA:

The service will receive referrals for all those affected by stroke who are registered with either a Norfolk or Waveney GP and over the age of 18.

SERVICE OFFER:
We offer family, befriending and mental health support to bereaved young people.

CRITERIA:
We support young people aged 16-24 and their family and friends through bereavement.

Service Offer:
Give clients the skills and confidence to be safe online and use their tablet, laptop, or smartphone however they want
Help clients find out how to borrow a smartphone, tablet or laptop or even get one to keep forever (for free!) if they need one
Help clients get internet services like free mobile data, cheap broadband tariffs, and much more
Suggest other things, like social groups or learning, to help clients along the way

Criteria:
Currently for clients in West Norfolk
NHS, volunteer groups and local community organisations in West Norflk

Feedback “The NCAN Referral System is invaluable for the debt service at the Norfolk Community Law Service. It provides us with sufficient background information to assess the client’s situation and to ensure that they can access an appropriate service in a timely fashion. It also enables us to be alert to any emergency action that
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The charities listed here provide free, quality impartial advice in the following areas: welfare benefits, housing, debt, immigration, family law, employment law, general (non-criminal) law, discrimination, consumer rights and domestic abuse. We work in partnership together to make sure that people can access advice as soon as they need it. Charity Remit Criteria Face to
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